Hello! My name is Jessa Mhariz Amul, and I am a dedicated and resourceful Virtual Assistant with strong expertise in lead generation, appointment setting, customer support, and administrative management. Over the years, I have built a career around helping businesses, entrepreneurs, and agencies stay organized, grow their pipelines, and deliver exceptional client experiences.
My background spans various industries, including customer service, technical support, sales, and virtual assistance, which has given me a diverse skill set and the ability to adapt quickly to new systems and workflows. I have experience generating and managing over 100 leads per day, creating and executing outreach campaigns, and scheduling qualified appointments directly into clients' calendars. In customer-facing roles, I have handled phone, chat, and email support, consistently resolving issues while maintaining a professional and empathetic tone.
One of my key strengths is organization and attention to detail. I am skilled in managing multiple inboxes, coordinating schedules, preparing reports, and maintaining accurate databases. I am proficient with tools such as Google Workspace, Microsoft Office, GoHighLevel, HubSpot, Notion, CRM systems, and social media platforms, which allow me to streamline workflows and ensure efficient communication. I am also comfortable with VoIP systems, Excel, and task management tools, making it easy to stay on top of deadlines and deliverables.
What sets me apart is my proactive and adaptable approach. I don’t just wait for instructions—I anticipate needs, take initiative, and ensure follow-ups are handled promptly. Whether it’s nurturing leads, managing outreach campaigns, or supporting back-end operations, I approach every task with the mindset of contributing to business growth and efficiency.
I am also a strong communicator with excellent written and spoken English, which allows me to craft professional outreach messages, draft client communications, and provide clear updates to teams and stakeholders. Clients appreciate my reliability, flexibility, and ability to deliver consistent, high-quality results.
Ultimately, what drives me is the opportunity to help businesses scale while making their operations smoother and more efficient. I am committed to building long-term partnerships where I can provide ongoing support, adapt to evolving needs, and contribute to achieving measurable results.
If you’re looking for a dependable, detail-oriented, and proactive Virtual Assistant, I’d love to support you and your business.