Jessa Marie Dela Torre

Jessa Marie Dela Torre Virtual Assistant- Reyes Village Subdivision Bugo Cagayan de Oro- SKILL SET Customer Service Inventory Management Social Media Marketing Data Entry and Organization SUMMARY Dedicated and highly organized Virtual Assistant with training and experience in providing administrative support. Proficient in managing schedules, performing data entry tasks with accuracy and efficiency. Skilled in utilizing a variety of software applications including Microsoft Office Suite and Basic Graphic Design Google Workspace. Excellent communicator with a strong Research and Data Management ability to prioritize tasks, ensuring deadlines are met in fast Problem Solving Skills Cold Calling Technical Proficiency EDUCATION PHILIPPINE WOMEN’S UNIVERSITY paced environment. Committed to delivering exceptional service and contributing to team success. BUSINESS EXPERIENCE ONLINE SELLER - ( FEBRUARY 2015 - PRESENT) Developed product listings with optimized titles and descriptions. Handled customer inquiries, resolved issues and Associate in Hotel and Restaurant Management -) maintained a positive seller rating through excellent customer XAVIER UNIVERSITY (ATENEO DE CAGAYAN) Managed inventory, ensuring accurate stock levels and timely Bacherlor of Science in Management Accounting -) Created and executed social media marketing campaigns, UNIVERSITY OF SAN JOSERECOLETOS Bachelor of Science in Business Administration -) REFERENCE Yvonne Mendoza- service. reordering to prevent stockouts. leading to a percentage increase in followers and engagement. WORK EXPERIENCE ENCODER - (MARCH-) DEPARTMENT OF AGRARIAN REFORM Expertly managed data encoding for land titles, ensuring accuracy and efficiency. Compile comprehensive landowner files, maintaining organized records. Provide support to examiners with diligent assistance. Respond to client inquiries with professionalism and prompt service. WORK EXPERIENCE TECHNICAL SUPPORT REPRESENTATIVE - (JANUARY 2009 - OCTOBER 2009) TELETECH Efficiently manage inbound customer calls, providing expert troubleshooting assistance. Diligently document client interactions and data for service optimization. OFFICE CLERK - (OCTOBER 2007 - MAY 2009) LOTUS EXPORT Efficiently manage incoming calls, ensuring prompt and professional communication. Execute filing tasks with meticulous attention to detail to maintain organized records. Coordinate and schedule appointment and meetings, optimizing office workflow. Support the planning and execution of various office events and activities.