J|U
JESSA JUNE UYAN
SOCIAL MEDIA MANAGER/ GENERAL VA
TAGUM CITY, 8100
-
-
WORK EXPERIENCE
Asia United Bank
Jan 2019 - Jul 2022
Davao City
and
• Delivered outstanding customer service by warmly
greeting clients and promptly addressing their
inquiries.
• Resolved customer issues with professionalism
and patience, ensuring a positive brand
experience.
ABOUT ME
Resourceful
SER VICE ASSOCIATE/ NEW ACCOUNTS
• Provided knowledgeable assistance with account
management and product details, enhancing
customer satisfaction.
multi-talented
General Virtual Assistant with 5
years of remote experience wearing
many hats, social media storyteller,
• Supported clients with navigating basic banking
services, demonstrating strong problem-solving
skills.
customer happiness hero, and
numbers ninja. I bring a unique
blend of creativity, communication
savvy, and precision to every task.
Whether it's designing scrollstopping visuals in Canva, crafting
engaging content, connecting with
customers, or keeping the books
Jakka Beach Resort
I PH
May 2022 - Feb 2024
Governor Generoso,
Davao Oriental
BOOKING MANAGER & SMM, REMOTE
• Orchestrated the entire booking process, ensuring
seamless operations from initial request receipt to
final reservation confirmation.
• Negotiated contracts and rates with precision,
balancing client needs with business objectives to
secure mutually beneficial agreements.
tidy in Xero and QuickBooks, I’ve
got it covered. Fast on my feet, calm
under pressure, and always looking
for ways to make workflows
smoother and brands shine
brighter. Think of me as your
• Maintained up-to-date availability records to
prevent overbooking and optimize resource
utilization.
• Delivered exceptional customer service, promptly
addressing inquiries and resolving any bookingrelated issues to uphold client satisfaction.
behind-the-scenes
powerhouse,
ready to support, solve, and spark
ideas.
• Fostered positive client relationships, contributing
to a hospitable and welcoming experience for all
guests.
EDUCATION
IM Academy I USA
BACHELOR OF SCIENCE
Oct 2021 - Dec 2023
USA
Mati Doctor's Collage / Mati City,
Davao Oriental / 2015
• Assisted in maintaining high-quality assurance
standards for educational videos.
• Comprehensive curriculum
• Diverse subject coverage
• Collaborated with the education team to provide
feedback on content quality.
• Foundational knowledge
emphasis
• Supported continuous improvement by suggesting
enhancements to the video review process.
• Analytical skills development
• Research-oriented approach
• Interdisciplinary studies
TMT FUNDING I USA
Jun 2023 - Jul 2024
USA
• Theoretical and practical balance
• Career-relevant coursework
GRAPHIC DESIGNER / SOCIAL MEDIA
MANAGER
• Designed engaging graphic content for TMT
FUNDING's social media platforms, including
LinkedIn, Facebook, and Instagram, enhancing
online brand presence.
• Developed creative visual strategies to effectively
communicate marketing messages across various
social media channels.
SKILLS
• Collaborated with the marketing team to align
graphic design work with social media campaigns
and company objectives.
Social Media Strategy
• Utilized a variety of design tools and software to
produce high-quality graphics tailored for social
media engagement.
Content Creation
Social Media Audits
• Managed the scheduling and posting of graphic
content, ensuring consistent and timely updates to
social media accounts.
Community Management
• Monitored social media trends to inform design
choices, keeping content fresh and relevant to the
target audience.
Graphic Design
Customer Service
• Adapted designs for cross-platform compatibility,
ensuring a cohesive visual experience across all
social media touchpoints.
Social Media Management
Account Associate
• Monitored and evaluated recorded educational
content to ensure adherence to company
compliance standards.
• Identified and documented any violations within
the virtual learning materials.
• Bachelor of Science in General
List Education
• Critical thinking focus
QUALITY ASSURANCE
Town and Country
Property Auctions
(TCPA) I London
Oct 2023 - Dec 2024
London
LINKS
GRAPHIC DESIGNER
• Designed engaging graphics for TCPA's social
media marketing campaigns across platforms like
LinkedIn, enhancing online presence and audience
engagement.
• Developed creative templates for SOLD
ADVERTISEMENTS, ensuring brand consistency and
professional presentation of sales achievements.
Facebook :
https://www.facebook.com/jess
a.june.uyan.2024
• Crafted visually appealing layouts for AUCTION
SCHEDULES, facilitating clear communication of
event timelines to potential buyers.
Linked in:
www.linkedin.com/in/jessa-june
-uyan-694a84227
LANGUAGES
PERSONAL
DETAILS
Date of birth:
17 Jun 1993
Nationality:
Filipino
Marital status:
Single
COURSES
QUICKBOOKS
Xcellerate
Oct 2024 - Dec 2024
ZERO
Xcellerate
Oct 2024 - Dec 2024
English
Bisaya
Tagalog
