JESSA CIELO
KM 4 Zone 7 San Felipe, Naga City Camarines Sur
Contact #s: - / -
E-mail Address:--
OBJECTIVE: To obtain an employment offering personal and professional growth, challenges and responsibilities that promotes self-satisfactions with compensation.
I. EDUCATIONAL BACKGROUND:
VOCATIONAL:AMA Computer Learning Center2-Year Computer Based Accountancy
P. Burgos St., Naga City-
AMA Computer Learning Center
2-Year Business & Office Admin Services-
SECONDARY:Milaor High SchoolDiploma
Milaor, Camarines Sur
2000 - 2004
ELEMENTARY:Milaor Central SchoolDiploma
Amparado, Milaor Camarines Sur
1994 – 2000
II. EXPERIENCES
Workforce Associate / Real Time Analyst
September 02, 2019 – Present
West Contact Services / Alorica
BGC Taguig City, Metro Manila
Workforce Associate / Real Time Analyst
February 17, 2014 – August 30, 2019
West Contact Services / Alorica
Makati, Metro Manila
Customer Service Representative
October 5, 2013 – February 5, 2014
Acquire Asia Pacific
Eastwood Libis, QC
Customer Service Representative
July 07, 2012 – March 16, 2013
Sutherland Global Services
Cadlan Pili, Camarines Sur
Service Crew (Cashier, Receptionist, Waitress)
Feb. 2010 – Aug. 2010
Sept. 2008 – July 2009
Red Platter Grill (Naga City)
Service Crew (Cashier, Food Attendant)
Sept. 2006 – December 2007
Geewan Restaurant (Naga City
III. SKILLS
Knowledgeable in Computer
Excellent Communication skills both oral and written
Knowledgeable of Microsoft Word, Excel, Outlook and others
Can perform multi-tasking (Sending deliverables, Meeting, Monitoring Queue)
Can work with no/low supervision and with full attention to details.
IV. CHARACTER REFERENCES
Adrian Natividad
Workforce Supervisor
West / Alorica- /-
Mark Andrew Angeles
Workforce / Freelance Virtual Assistant
West / Alorica-
Roselle Nuestro
Workforce / RTA
C3/We Are Everise-