Jessa Chavez

Jessa Chavez

$15/hr
Human Resources | Recruitment | Virtual Assistance
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Caloocan City, Ncr, Philippines
Experience:
7 years
JESSA C. SAVELLANO Manila, NCR, PH | C: - |E:-Let’s connect on LinkedIN! SUMMARY Data-driven HR Practitioner with a total of 7 years of experience in different facets of Human Resources and specializes in Niche Recruiting, Employee Relations, Strategic HR Partnerships and Team Management. Have partnered and worked with various industries from BPO, Health Recruiting agency and Ecommerce/Digital Marketing. SKILLS • Leadership & Team Management • Full-Cycle Recruitment • Strategic Planning • Lead Generation/ Sourcing • Data Analytics & Reporting • Performance Management • Relationship Management • Disciplinary Management • Problem-Solving & Creativity • Compensation & Benefits • Collaboration & Adaptability • Employee Engagement EXPERIENCE 09/2019 to Current Outgive Inc. - Toronto, Ontario, Canada People and Culture o Senior Talent Team Leader November 2021to present o Talent and Payroll Team Leader May 2020 - November 2021 o Talent and Culture Specialist September 2019 - May 2020 Strategic partner and leader in Talent niche recruiting. Managing a team of 8 recruiters: POC/Coordinators, Outreach/Sourcing Specialist/ Screeners to cater to all the recruitment needs of the company. From Full Stack Developers (PHP, JS, WordPress, Laravel), UI/UX Designers, Sr. QA Engineers, Graphic Designers, Paid Ads Strategist, Writers, Sales Specialists, SEO, Amazon Coordinators, Accountants, Bookkeepers, HR Practitioners to Administrative roles. Manages and oversee payroll team and process for 400+ remote employees. o Leadership & Team Management o Full-cycle Recruitment o Niche Recruiting o Lead Generation and Sourcing o Technical Recruiting and Interviewing o Data-driven reporting o Strategic Partnerships o Payroll Management Highlights at Outgive Inc: o Established the remote Talent Team from scratch from a one-man team department to a team of 9 with solid full-cycle hiring process flow and recruitment processes. o Helped and assisted the company to achieve company growth from 45 employees last 2019 to 400+ remote employees in present. o Successfully built a talent pipeline and led the remote Talent Team to consistently hire for different niche. From Full Stack Developers (PHP, JS, WordPress, Laravel), UI/UX Designers, Sr. QA Engineers, Graphic Designers, Paid Ads Strategist, Writers, Sales Specialists, SEO, Amazon Coordinators, Accountants, Bookkeepers, HR Practitioners to Administrative roles. Driving the remote talent team to close 80-100+ open roles quarterly for different niches. o Consistently achieves and hit Quarterly personal and team goals not lower than 80% completion rate. o Created tracking dashboards for hiring managers and leaders using spreadsheet to automate the summary reporting directly linked to remote talent team’s hiring tracker for transparency and monitoring. o Built and established the processes and work flow for a new branch in Remote Talent Team - “Outreach Team” which focuses on Talent Lead Generation on LinkedIn targeting passive leads. o Implemented KPIs for the remote Talent Team: Average Time to Hire (to maintain quality of candidate experience), Average Time to Fill, Completion Rate & Success Rate (to ensure delivery of results to hiring managers from the time they requested until they hire and onboard the talent). Monitoring are automated on spreadsheet and transparent to each talent team members to monitor their KPIs and performance. o Created an automated spreadsheet from scratch to help employees monitor their benefits balances linked to an admin spreadsheet that serves as a database. o Improved the manual payroll system by creating forms for disputes linked to payroll file for easy managing and proper documentation. o 08/2018 to 08/2019 Consistently receiving awards, promotions and merit increase. HR Associate Health Carousel Philippines Inc. - Ortigas, Pasig, Philippines One-man team for all facets of HR and serve as the main and only Point-of-Contact for 50-60 onsite employees. o Full-cycle Recruitment o Payroll & Timekeeping o Employee Engagement o Performance and Disciplinary Management o Other Administrative Tasks o Compensation and Benefits o Labor Relations o HRIS Management Highlights at Health Carousel Philippines Inc.: Successfully managed the HR Department as a one-man team with zero escalations o and missed projects/ deadlines. Spearhead and completed the entire HRIS, Timekeeping and Payroll Automation o project using a 3rd Party Service Provider. From evaluating 3 rd party service prospect, kick-off meeting, planning, testing, implementation and deploying of the system. Successfully planned and executed company events such as Monthly-themed o activities, Company Christmas Party, Company Team Building and Outings. 05/2015 to 09/2018 HR Assistant SYKES Asia Philippines - Multiple sites in NCR, Philippines Served as an HR Partner and point of contact to assist, manage, and monitor performance, labor relations and disciplinary management. Worked with directors, account managers, team leaders and quality assurance. Managed more than 1,000+ headcount on various LOBs, from in-house support groups to clients from Fortune 500 companies on Technology, Financial and Telecommunications accounts. o Account Management o Performance Management o Disciplinary Management o Administrative Hearing Interview o Strategic Partnership o Coaching & o PH Labor Laws and Relations Milestones at SYKES Asia Inc: o Site HR’s Rookie of the Year 2015 EDUCATION AND TRAINING 02/2019 - 3/2019 Strategic Human Resource Management, Certificate Course University of the Philippines - Diliman, Quezon City, Philippines Best Back Home Action Plan, Final Grade: 96% 06/2011 - 04/2015 Bachelor of Science in Psychology Far Eastern University - Manila, Philippines CERTIFICATIONS 5/2021 Certified Lean Six Sigma Yellow Belt Elevate Six Sigma, Credential ID GLETC-CLSSYB-1226 Best Presenter
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