Jess Johnson Jr.
Charlo esville, Virginia |- |-| www.linkedin.com/in/jessjohnsonjr
I am a Management Consultant with extensive experience driving programs and projects that design and implement processes and
systems that create innova ve solu ons that increase efficiency, accuracy, and quality of high volume/high load systems across Global
Life Sciences Prac ces.
I have a deep and diverse background in business process management, project management, change management, risk management,
transforma ve workflow analysis & laboratory system design ranging from pharmaceu cal R&D, biotechnology, manufacturing and
Consumer goods. I have led mu -func onal teams ranging from laboratory SMEs, IT, QA, and Business Stakeholders.
AREAS OF EXPERTISE
Strategic Planning | Process Improvement | Business Modeling | Change Management | Stakeholder Engagement |
Requirements Analysis | So ware Development Lifecycle | Performance Metrics | Risk Management | Data Analysis
Accenture
PROFESSIONAL EXPERIENCE
October 2017 – January 2025
Management Consul ng Manager, November 2020 – January 2025
Developed and executed ac vi es related to end-to-end project management, including project plans and es mates, scoping and
requirements through implementa on and deployment.
Proac vely monitored, managed, and reported on execu on of deliverables of 4+ Million-dollar project to key stakeholders.
Analyzed organiza onal processes and assessed the business model to design systems and technology integra on.
Assessed current state, iden fied customer requirements, and defined the future state and business solu ons.
Led a 15+ team of business analysts, developers, and quality engineers through mul -disciplinary planning and ecosystem
integra on to accelerate delivery and drive quality across the applica on lifecycle.
Applied business and func onal knowledge enabling extensive process simplifica on, streamlined workflows, reduced tedious
repe ve tasks, and increasing accuracy and compliance.
Associate Manager - Business Process Architecture, October 2017 - November 2020
Led for Mul -Year Design and Delivery of Global LIMS/ELN/ERP Implementa on.
Directed the ac vi es of workstream resources, both onshore and offshore, and oversees quality.
Communicated workstream ac vi es and progress to all stakeholders, including weekly and monthly status reports for the
program.
Assessed the current state of a Global Organiza on, iden fied customer requirements, and defined the future state and/or
business solu on. Analyzed client processes and systems, assessing the business model and its integra on with technology
solu ons.
Researched, gathered, and synthesized informa on to coordinate tracking, escala on, and resolu on of per nent risks and
issues
Applied tes ng methodologies, principles, and processes to define and implement key metrics to manage and assess the tes ng
process including test execu on and defect resolu on.
LabAnswer (Acquired by Accenture)
April 2014 - October 2017
Sr. Informa cs Consultant
Business Analyst Lead Responsible for Understanding Current State Process to Develop Future State Process and Requirements.
Designed Global Harmonized Business Processes to move a mul -billion-dollar company off of manual paper-based opera ons
into a fully Global Integrated Electronic Laboratory (LIMS, ELN, LES)
Pioneered a Business Process Management opera onal group to ins ll longer term process control and future process change
management.
Jess Johnson Jr
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Miro Technologies
June 2013 - April 2014
Senior System Analyst
Design and Integrate Maintenance and Supply Enterprise So ware Applica ons.
Analyzed customer business processes to determine so ware enhancements for large en es ranging from Northup Grumman
and Boeing to the Royal Saudi Air Force.
Designed UI, Data Models, and Use Cases to drive technical system designs.
Integrated complex 3rd party analy cs so ware to maintain customer supply and maintenance, reducing down me and
elimina ng back ordering.
Prometheus
November 2011 - June 2013
Sr. FDA Valida on Systems Analyst
Lead FDA Valida on of LIMS Systems. Accomplished Full Valida on of StarLIMS system in 6 weeks.
Delivered complete FDA Documenta on for clinical sample repository system.
Completed full Opera onal and Performance tes ng of LIMS system in under one week.
Led and completed full FDA, Part 11 valida on of companywide Document Management System (DMS)
Illumina
January 2007 - November 2011
System Analyst, January 2010 - November 2011
Developed System Design and Requirements for complex automated Manufacturing Processes | Lead project team that delivered
automated solu ons for end-to-end manufacturing that reduced product turnaround me by 50%.
Integrated four custom pieces of so ware to streamline customer ordering process and reduce overhead of product fabrica on.
Analyzed and designed custom so ware that eliminated 95% of human error for complex product manufacturing process.
Inves gated inven ve so ware solu ons that improved incoming material quality and minimized downstream quality issues.
Directed full FDA verifica on, valida on, and documenta on ac vi es to ensure quality of so ware development and
integra on into manufacturing.
System Engineer, January 2007 - January 2010
Managed Development, Designed, Tested and Supported mul - er so ware.
Designed and implemented custom Laboratory Informa on Management Systems (LIMS) which increased quality and efficiency
in manufacturing.
Introduced new system workflows that increased throughput and decreased consumables by four-fold Developed automated
processes on Tecan and Hamilton liquid handlers to support various manufacturing process.
Provided so ware test engineering to ensure the final system met customer needs.
ADDITIONAL RELEVANT EXPERIENCE
Hologic (Formerly Gen-Probe)
Research Associate
EDUCATION
Master of Science (M.S.), Biomedical Engineering
Drexel University, Philadelphia, PA
Bachelor of Science (B.S.), Electrical Engineering
University of Virginia, Charlo esville, VA