Over 16+ years of comprehensive experience in managing and supporting enterprise-level solutions in a complex, multi-site environment. Managed Products and projects from conception to roll out successfully. Guided teams to success by engaging with external/internal customers and translating their needs into financially viable solutions in addition to make a balance of technical and business/market expertise. Created products that address customer needs, complimented the organization's product/solution portfolio, and contributed to the company’s financial success. Served as a servant leader and Implemented Agile/SCRUM methodologies for cross-functional projects/teams across the organizations.