Jesica Natasia Almazan

With 9 years of experience in the BPO industry, I bring a strong background in customer support, fraud analysis, and technical assistance, combined with emerging expertise in bookkeeping and executive support. My ability to manage multiple tasks efficiently while delivering top-notch service makes me an asset to any business.

✅ Executive Assistance – Calendar management, email handling, travel arrangements, research, and administrative support to keep your business running smoothly.

✅ Bookkeeping & Financial Support – Organizing transactions, reconciling accounts, and managing financial records with accuracy and attention to detail.

✅ Customer Support – Providing professional and empathetic assistance via email, chat, and phone to enhance customer satisfaction.

✅ Fraud Prevention & Risk Analysis – Reviewing transactions, identifying suspicious activity, and ensuring security in financial operations.

✅ Tech-Savvy & Detail-Oriented – Experienced in various tools like CRM systems, bookkeeping software, and productivity platforms to optimize workflow.

I thrive in dynamic environments, taking initiative and solving problems proactively. If you need a reliable, organized, and detail-driven professional, let’s connect and discuss how I can support your business!

📩 Let’s Work Together!