Jervie Ferranco Fabreag

Jervie Ferranco Fabreag

$5/hr
General Virtual Assistant/ Lead Generation/ Data Entry/ Human Resources
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lipa City, Batangas, Philippines
Experience:
8 years
Jervie F. Fabreag Purok 5, Bugtongnapulo, Lipa City, Batangas (--CAREER PROFILE An HR professional with over 8 years of experience in Compensation & Benefits, HR Systems, Employee Relations, Talent Development (Onboarding & Offboarding), and Company & Government Compliance. I specialize in managing HRIS, payroll processing, and benefits administration across different subsidiaries, ensuring smooth operations and compliance with labor laws. With expertise in vendor management, and process optimization, I thrive on making HR more efficient, strategic, and people-centric. I’m all about turning challenges into opportunities. My keen attention to detail, problem-solving mindset, and data-driven approach allows me to craft innovative solutions that drive real impact. PROFESSIONAL EXPERIENCES Trends Group, Inc. Sr. Compensation and Benefits Specialist June 7, 2021 – Present Responsible for the comprehensive management and implementation of company and government benefits. This role requires coordination with external partners, including health and life insurance providers, brokers, statutory benefit providers, government agencies, and other HR vendor partners to ensure seamless and efficient delivery of services. The role also encompasses supporting HR operations, maintaining compliance, and continuous improvement initiatives to enhance service delivery. Key Responsibilities: Compensation & Benefits • Administered and managed company and government-mandated benefits, ensuring seamless coordination with HMO, life insurance brokers, and statutory benefit providers. • Provided expert guidance on compensation and benefits practices to HR and business units. • Ensured accurate processing of enrollments, terminations, and updates for all employee perks including insurance and medical benefits. • Supported internal and external audits by maintaining accurate records of compensation and benefits. • Managed accurate billing and timely payments to benefit providers, avoiding service interruptions and financial discrepancies. Payroll & Timekeeping • Collaborated closely with Finance to ensure accurate monthly reconciliations and prevent account delinquencies or penalties. • Assisted in processing attendance, leaves, overtime, salary adjustments, and payroll-related entries to ensure timely and accurate compensation. • Ensured seamless payroll processing and remittance of government-mandated contributions and loan payments. Compliance & Labor Relations • Acted as the liaison with government agencies to maintain strict regulatory compliance. • Oversaw compliance requirements such as work permits and health certifications for employees. • Proactively ensured resolution of compliance issues aligned with company policies and statutory regulations. • Participate in quarterly internal and external audit. HR Systems & Reporting • Maintained and updated HRIS and related systems with a strong focus on data accuracy and timely updates regarding employee movement, compensation, and benefits. • Compiled and managed monthly, quarterly, and annual HR reports—tracking utilization, compliance, and key HR metrics. Employee Relations & Services • Served as the primary contact for employee inquiries related to benefits, payroll, and performance evaluation—delivering responsive and clear communication. • Fostered strong partnerships with external vendors and service providers, acting as a bridge for employee concerns and program effectiveness. HR Operations & Administration • Delivered end-to-end HR services for onboarding and offboarding, ensuring a smooth and professional employee experience. • Prepared and issued Certificates of Employment and other official business documents. • Assisted with employment verification and a range of administrative HR tasks. • Facilitated quarterly vendor evaluations to ensure service excellence and cost efficiency. Process Improvement & Vendor Management • Identified and led continuous improvement initiatives within the HR team, driving greater efficiency and service quality. • Partnered with vendors to improve service delivery and enhance the employee experience through better benefits administration. PaletteNation June 7, 2023 – Present General Virtual Assistant/ Lead Generation Specialist/ Data Entry Specialist Key Responsibilities: • Perform accurate and timely data entry to ensure the integrity and organization of company records • Conduct lead generation through online research, database management, and outreach support • Assist in managing and responding to emails, scheduling appointments, and maintaining calendars • Support real estate operations by handling documentation, listings, and client follow-ups • Maintain and update spreadsheets, CRMs, and other digital tools with precision and confidentiality • Collaborate with team members to streamline administrative processes and improve workflow efficiency • Deliver high-quality virtual support while adapting to various tasks in a fast-paced remote environment Eaton Industries Philippines, LLC (Phil. Branch) Human Resources Generalist February 10, 2017 – April 20, 2021 Key Responsibilities: HR Information Systems & Workforce Analytics • Spearheaded the management of HR systems and dashboards, analyzing workforce data including attrition rates, manpower ratio, and employee profiles to support data-driven decisionmaking. • Delivered comprehensive monthly regional and plant-level reports (e.g., headcount, efficiency, man-hours, attrition), enabling leadership to track trends and enhance operational planning. Timekeeping & Payroll Administration • Oversaw end-to-end timekeeping and attendance management, ensuring accurate tracking of employee leaves, overtime, and daily time records. • Led and coordinated payroll preparations with timekeepers on a semi-monthly basis, ensuring timely and error-free processing in collaboration with HR Shared Services. Compensation & Benefits • Managed end-to-end administration of statutory and company-initiated benefits, including SSS, HDMF, PhilHealth, Health Insurance, and incentive programs. • Facilitated seamless benefits orientation for new hires and ensured compliance with regulatory updates and internal policies. Employee Lifecycle Management • Coordinated employee movements such as promotions, lateral transfers, and terminations, ensuring proper documentation and timely execution in partnership with HRBPs and department heads. • Maintained 201 files with strict adherence to the Data Privacy Act, safeguarding sensitive employee records. Employee Engagement & Relations • Played a key role in organizing and implementing company-wide engagement programs (e.g., Sportsfest, CSR, Team Building, Recognition Events) that enhanced morale and workplace culture. • Supported post-event surveys, pulse checks, and annual engagement surveys to measure program effectiveness and continuously refine initiatives. • Assisted HRBPs in managing AWOL and disciplinary cases, including preparation of NTEs, administrative hearing facilitation, and issuance of final decisions. HR Budgeting & Cost Management • Contributed to annual labor cost planning and departmental budget development, ensuring alignment with business goals and HR initiatives. • Monitored and managed billing and purchase requisitions for HR programs, third-party vendors, and service providers (e.g., canteen, manpower agencies). Internal Communication & Admin Services • Championed plant-wide communication by maintaining HR bulletin boards, LED screens, and Yammer—ensuring timely updates and strong employee engagement. • Administered key office logistics including locker and uniform management, ID issuance, door access control, and employee recognition tokens. Talent Acquisition Support • Supported the recruitment process by administering pre-employment tests, conducting initial screenings, and coordinating technical interviews, accelerating hiring timelines. Training & Development Coordination • Managed logistics for internal training programs, from reserving venues and coordinating participants to preparing training materials and equipment. Accomplishments: • • • • • Initiated Attendance Reliability Project through launching Attendance Recognition Program. Facilitated improvement of plant timekeeping and leave management in coordination with regional PTL support in India. Established Alternative Work Schedule: Compressed Work Week (CWW) for office-based employees. Initiated Rapid improvement project in locker and canteen area to mitigate direct and indirect transmission of Covid-19. Conceptualized and introduces virtual platform of new employee orientation and documentation of plant milestones. DIWA Learning Systems, Inc. Marketing Associate June 2016 – February 9, 2017 Responsibilities: • • • • • • Oversee annual sales targets for all District Networks. Visits private schools to promote and offer 21st-century educational materials. Prepares attractive and competitive quotations for customers. Collects purchase orders from clients. Presents sample materials to customers to drive sales. Coordinates purchase orders with the accounting department. EDUCATION and CERTIFICATION Bachelor of Science in Business Administration major in Entrepreneurial Management First Asia Institute of Technology and Humanities (FAITH Colleges) April 2016 Certified Human Resource Associate (CHRA) Human Resource Educators' Association of the Philippines Issued December 2021 – No Expiration Events Management Services – NC III Certification Technical Education And Skills Development Authority (TESDA) February 2016 TECHNICAL & SOFT SKILLS • • • • • • • • • HRIS & Payroll Systems Proficiency Microsoft Office & Google Workspace Stakeholder & Vendor Management Compensation & Benefits Management Employee Data Management Performance Management Process Improvement & HR Analytics Attention to Detail Lead Generation TOOLS & PLATFORMS • • • • • • • • • • • • • • • • • Trello Canva Slack Zoom /MS Teams Google Meet LinkedIn Loom Zillow / Realtor.com / Redfin DataTree Hubstaff Adobe Microsoft Products (proficient level) P2iS – for payroll Jeonsoft – for Data Management Bundy.com Oracle Application BambooHR • • • • • • Data Entry & Database Management Problem-Solving & Critical Thinking Strong Communication Skills Confidentiality & Ethics Negotiation and Presentation Time Management
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