Jerryll Hannah De Leon

I have extensive experience in the call center industry, which has equipped me with strong communication, problem-solving, and customer service skills. My background includes handling inbound and outbound calls, assisting customers with inquiries, resolving complaints, and providing technical support.

As a Virtual Assistant, I bring:

Customer Service Expertise – I am skilled in handling customer concerns professionally, ensuring high satisfaction levels through active listening and effective communication.

Administrative Support – I am experienced in scheduling appointments, managing emails, data entry, and organizing documents, making me highly efficient in administrative tasks.

Multitasking & Time Management – Working in a fast-paced call center has strengthened my ability to handle multiple tasks while maintaining accuracy and efficiency.

Technical Proficiency – I am familiar with CRM systems, Microsoft Office, Google Workspace, and various remote communication tools like Zoom, Slack, and Trello.

Problem-Solving & Adaptability – My experience has taught me how to think quickly, resolve issues efficiently, and adapt to different customer needs.

With my background in customer service and administrative support, I am confident in my ability to excel as a Virtual Assistant, providing reliable and professional assista

nce to clients.