Jerry M. Adams Jr.

Technical Skills & Expertise Certifications: CompTIA Network+, Security+; EC-Council Certified Ethical Hacker Networking Concepts: TCP/IP suite, OSI model, LAN, WLAN, Subnets, Routing Protocols Security Concepts: CIA Tirade, Risk Management, Penetration Testing methodologies Operating Sys: Windows (7-10, Server-), Linux (Ubuntu, SUSE, Kali), MacOS, Cisco IOS Applications: Active Directory, vCenter, Nagios, Wireshark, VPN, Nessus, IDS/IPS/Firewalls, Host-based IDS Hardware: Cisco 2000 series Switches & Routers, Cisco 5500 ASA, PC, Mac, Desktop, Laptop Programming/Scripting: Linux Bash, Python Education Candidate for Master of Science in Cyber Security & Information Assurance Western Governors University, ONLINE – Expected December 2019 Bachelor of Applied Science in Computer Networking Technology / Information Security Assurance (double major). Minor in History. University of Hawaii at West Oahu, Kapolei, HI – 2016 Associate of Science in Computer Networking Technology Honolulu Community College, Honolulu, HI – 2012 Professional Work Experience Defensive Cyber Operations Analyst (DoD Contractor) Teksystems: Regional Network Operations & Security Center, Camp Smith, HI – Jul. 2018 ~ Present Monitor and assets Marine Corps Intranet network ensuring systems and Marine Corps personnel adhere to established operations and security standards Enterprise Service Desk Tier 1 Technician (DoD Contractor) Unisys Corporation: Army Enterprise Service Desk-Pacific, Fort Shafter, HI – 2017 ~ 2018 Provided tier 1 service desk support to approx.80,000 of U.S. Army personnel in an Windows enterprise environment Help Desk Technician Network 2000, Honolulu, HI – 2016 ~ 2017 Provided technical support to 500 customers on the phone, email and remotely in Windows IT Systems Support Technician Analyzer USA, Honolulu, HI – 2013 ~ 2016 Provided technical support to 150 customers on the phone, email and on-site in Windows and Linux Help Desk Support Technician Honolulu Community College: Technical Desktop Support, Honolulu, HI – 2011 ~ 2014 Provided technical support to approx. 200 faculty on the phone and on-site in Windows and Mac environments Academic Research Internship Experience Cyber Security Undergraduate Research Assistant University of Hawaii-West Oahu: CyberSec. Coordination Center, Kapolei, HI – Jan. ~ Dec. 2016 Year-long research assistantship; researched, documented and understood latest cyber vulnerabilities and effective countermeasures Computer Science Undergraduate Research Assistant University of Missouri (Research Experience, Undergraduate), Columbia, MO – Summer 2014 Researched pixel encoding methods to improve the quality of service of a VDI resulting in a poster presentation at a national conference. Information Technology Summer Intern Hawaiian Electric Company, Honolulu, HI – Summer 2013 Provided technical support to approx. 2,000 customers on the phone, email and on-site in Windows environment. Computer Science Research Summer Intern W.M. Keck Observatory, Waimea, HI – Summer 2012 Researched, developed process and wrote technical documentation for conversion of paper documents to digital format resulting in intranet PDF repository and wiki website.