JERRY KWAKU ASIEDU
Remote Customer Support & Tech Support Professional | Data Entry | CRM | Client Experience
PROFESSIONAL SUMMARY
Customer-focused professional with hands-on experience in administrative support, technical assistance, data entry, and client
interaction. Known for strong problem-solving abilities, attention to detail, and the capacity to quickly learn new systems. Adept
at supporting teams, managing records, and assisting users in fast-paced environments. Ready to contribute to customer service,
tech support, or operations roles.
CORE SKILLS
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Customer Service & Client Support
Data Entry & Records Management
Technical Support & Software Assistance
Problem Solving & Analytical Thinking
Communication & Interpersonal Skills
Multitasking and Organization
Attention to Detail
Microsoft Office & Digital Tools
Team Collaboration
Fast Learner
PROFESSIONAL EXPERIENCE
Ghana National Petroleum Corporation (GNPC) — Intern | Accra, Ghana | Feb 2024 – May 2024
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Prepared reports and presentations to support senior staff decision-making.
Provided administrative and technical support for projects and team activities.
Conducted research and organized data to improve project outcomes.
Collaborated with team members on marketing initiatives that boosted brand awareness.
Strengthened communication between departments through clear reporting.
Ghana National Petroleum Corporation (GNPC) — Intern | Accra, Ghana | Feb 2023 – May 2023
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Supported daily operations by maintaining accurate records and documentation.
Utilized software tools to complete tasks efficiently and improve workflow.
Assisted with presentations and project coordination in a fast-paced environment.
Electoral Commission of Ghana — Electoral Officer | Dec 2020
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Sorted and organized over 30 files and reports daily with high accuracy.
Assisted voters by answering questions and guiding them through procedures.
Tested and monitored voting equipment to ensure operational reliability.
Managed inventory supplies and tracked voter registration distributions.
Worked with a team to resolve operational challenges under strict deadlines.
EDUCATION
Bachelor of Arts in Political Science & Linguistics — University of Ghana, Accra (2024)
High School Diploma — Kofiase Adventist Senior High/Technical School, Kumasi (2020)
