Jerry

Jerry Robert Onimbo Nairobi, Kenya- https://www.linkedin.com/in/jerry-rollins/ Summary: Experienced in administrative support with a focus on efficient data management, document preparation, and customer service. Skilled in Canva design and using AI tools like ChatGPT for sales support and lead generation. Proficient in MySQL database management, with practical experience organizing and managing complex data sets. Volunteer Experience: Administrative Assistant | Nairobi Club | Nairobi, Kenya | 05/2023 – 07/2023 During my attachment period, I spent most of my time gaining skills on how to help out people with technical issues. I: - Prepared and edited documents, reports, and presentations for internal and external use saving time for my supervisors to focus on other important tasks. Handled data entry tasks. Provide customer support over the phone, addressing queries and ensuring a positive customer experience. Education: Bachelor of Science in Information Technology |The Co-operative University of Kenya | Nairobi, Kenya – Ongoing ALX VA Curriculum Skills: Excellent written and verbal communication skills, ensuring effective interactions with clients and team members Proficient in task and project management, prioritizing responsibilities, and meeting tight deadlines. Strong customer-centric approach, adept at handling inquiries, resolving issues, and ensuring customer satisfaction. Meticulous data management skills, proficient in data entry, analysis, and working with spreadsheets and CRMs. Efficient email and calendar management, ensuring prompt responses and organized schedules. Resourceful researcher, capable of gathering and presenting relevant information on various topics. Tech enthusiast, quick to learn new tools and software, and stay up-to-date with the latest tech trends. Strong commitment to confidentiality and trustworthiness, safeguarding sensitive information and business matters. Strong attention to detail, ensuring accuracy in data entry and other administrative tasks. Financial budgeting Languages: English(fluent) Swahili(fluent) Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint) G suite (Gmail, Google Docs, Google Sheets, Google Calendar) Canvas Basic HTML and CSS Wanderlog for travel planning Figma and WordPress for web design AI (Prompt Engineering)