Jerrold N. Soward
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Summary
Proven track record of enhancing efficiency and reducing costs, notably at BASF, Akzonobel, and
Henkel, by leveraging expertise in SAP (System, Applications, and Products) and Wet Chemistry.
Spearheaded initiatives that cut paint blending expenses, demonstrating exceptional problem-solving
and analytical skills. Renowned for driving significant improvements in product quality and customer
satisfaction.
Jerrold N. Soward
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System, Applications, and
Products
Wet Chemistry
Research and Development
Software Analysis
Data Management
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AREAS OF EXPERTISE
Laboratory Information
Management System (LIMS)
Microsoft Azure
DevOps
AWS
Cybersecurity
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Software Development
Life Cycle (SDLC)
Python
Networking
Powershell
Technology Solutions
IT EXPERIENCE/CERTIFICATES
AWS Certified Cloud Practitioner
Issued By: Amazon Web Service (AWS) – November 27, 2024
Microsoft Azure Developer Associate
Issued By: Microsoft – October 25, 2022
CAREER EXPERIENCE
FULFILLMENT CENTER ASSOCIATE, Amazon, Plymouth, MI
4/2023 - Present
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Scanned and processed up to 80K customer packages per day.
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Prepared customer packages to be delivered via trailers.
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Unloaded inbound trailers daily by transporting all its packages and containerized freight to the
designated processing areas.
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Replaced pallets filled with scanned packages with new ones to ensure the continuous and smooth
flow of work for 50+ employees.
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Achieved a new year record for Amazon in the amount of 9 million customer packages successfully
delivered, with 400K+ from Peak Season.
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TDR’d (Trailer Dock and Release) trailers to prepare packages for sorting and ensuring the trailers
with sorted packages are ready for delivery on time.
LAB TECHNICIAN, Henkel, Madison Heights, MI
3/2021 - 3/2022
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Operated LIMS (Laboratory Information Management System) software for daily data entry,
mathematical calculations, and collating computer-generated reports for customers.
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Conducted Inductively Coupled Plasma Spectroscopy with a Perkin Elmer Optima 5300V ICP to obtain
numerical values for characterization of metalworking and oil samples.
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Managed the flow of up to 40 samples and associated data weekly to improve efficiency using LIMS
software.
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Discovered Chloride and Sulfate ions in metalworking samples via standardizing Ion Chromatography.
LAB TECHNICIAN, AkzoNobel, Troy, MI
2/2019 – 12/2019
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Initiated SAP for daily formulation of automobile coatings.
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Enhanced paint related products and cut clients’ costs by 70% and eliminated 90% of generated waste
by collaborating with automotive customers to establish innovative and effective solutions.
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Increased product sales and boosted business growth by administering compatibility tests across
hundreds of both new and old products to strengthen physical/ chemical properties of products, and
swiftly resolving customer issues pertaining to paint quality.
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Expanded customer service and satisfaction by playing an integral role in assisting teams in
development of blended paint and clearcoat, devising and implementing specialized procedures,
performing customer spraying simulation, verifying problems with customer products, and
researching new methods to ensure customer needs are achieved.
LAB TECHNICIAN, BASF, Southfield, MI
11/2015 – 10/2018
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Executed SAP to create formulas of automobile paint.
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Presented monthly data visualizations to enhance customer critical decision-making on their
products.
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Decreased costs required to blend paint by 40% and reduced 60% of generated waste by
recommending modifications to improve the manufacture and quality of paint.
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Accelerated paint production and application testing by introducing continuous improvement to
ensure customer needs and specifications are achieved.
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Improved paint appearance, stability, reactivity to varying substrates, and color consistency by
developing modified paint formulas from respective control samples incorporating SAP chemistry
software, and establishing modifications of resins, pigments, solvents and additives.
EDUCATION
Information Technology | 2024
Western Governors University
Bachelors of Science in Chemistry | 2014
Wayne State University – Detroit, MI
