Jerone San Roque

Good day!

Here is a quick overview of my skills, strengths, and things how I can contribute to your company.

I work with the type of business owner who cares about quality and revenue, because I know getting A+ work will put more money in YOUR Pocket if that sounds like you, and you want to know you're squeezing every dollar out of the effort you've put into your business. I'm the right guy to help.

I am well-organized, efficient, and self-motivated.

I have worked in the sales and customer service industry for 5 years.

2 years as a Manager for companies with highly reputable handling high-profile persons.

I have also managed customer support and customer service in the healthcare insurance/healthcare industry.

I have designed a workflow structure and implemented a training program.

I also oversaw quality analyst performance and held regular team calibrations to align and discuss procedures and identify opportunities to improve the support agent experience.

I also have designed training programs and facilitated training guides to create more flexibility and autonomy for new hires.

My goal has always been to exceed the expectations of both my boss as well my customer.

This is just a brief introduction of myself, and I look forward to working with you!