With 12 years of call center experience ranging from customer service, technical support (internet, phone & cable tv), appointment setting, order fulfillment, chat support, sales, telephone banking, and billing. I'm well-tuned in multi-tasking, can work under pressure with minimal supervision and flexible with work schedules. I'm very passionate and focused on what I do. I indeed, like to take ownership of every customer's issue and want to resolve it professionally, in no time. I mostly value, integrity and honesty. I'm also a reliable, hard-working, determined, loyal and well-organized person. I prefer full-time and long-term employment, to be able to establish trust and friendship with my co-worker and preferably, my employer. I believe that I will be a great asset to your team and your Company, as well.