Jerome Nicodemus

JEROME MACARAEG NICODEMUS Address: 561 Kadiwa St. San Antonio Cavite City E-mail Address:-Mobile:- Telephone: - PROFESSIONAL SUMMARY Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.  Earned highest marks for customer satisfaction, company-wide. Ensured that customers were satisfied with company products and services by doing purchase follow-up calls, emails and chats. EDUCATION College of Midwifery Saint Joseph College, Cavite City June 2005 - April 2008 Graduated - 2008 SKILLS Quick learner Creative problem solver MS Windows proficient Exceptional communication skills Strong client relations Advanced clerical knowledge Filing and data archiving Works well under pressure Critical thinker Flexible WORK EXPERIENCE Customer Service Representative – LBC Express Inc Pasay City, Manila April 2012 – August 2012 Customer Service Representative – Teleperformance Inc Mall of Asia, Pasay City, Manila Nov 2013 – June 2015 Tier II Email Support Representative – Taskus Imus Cavite July 2015 – October 2015 Email Support Representative – Microsourcing Philippines Mall of Asia, Pasay City, Manila Nov 2015 – Dec 2017 Technical Support Associate II – Convergys Philippines Mall of Asia, Pasay City, Manila March 2018 – Up to present PERSONAL DATA Date of Birth: September 12, 1987Civil Status: Single Place of Birth: Cavite City Nationality: Filipino Sex: Male Height:5'6" Weight:70kgs REFERENCES Kim Cuevas Email Support Tier 2 - Victor Hipolito Team Leader- Jerome Macaraeg Nicodemus Applicant