Jerome Alexis Cosep

Jerome Alexis Cosep

$6/hr
Customer Service, Expert in Live chat and Email Support (Salesforce, Genesys & Zendesk)
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Sta.Rosa City, Laguna, Philippines
Experience:
5 years
About

I have over five years of experience in customer service and team leadership, excelling in providing multi-channel support and managing daily operations. My roles at Entain, Discovery Counseling, and IGT Solutions have equipped me with strong skills in problem-solving, real-time monitoring, and process improvement. I've handled billing, social media consulting, and executed successful marketing campaigns. My adaptability to different platforms and technologies, combined with my attention to detail and communication skills, make me a strong candidate for roles that require exceptional customer service and operational efficiency.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.