JERMAINE LACHICA
VIRTUAL ASSISTANT
SKILLS
Data Entry | Transcription Internet | Research
Social Media Management | WordPress
Email Management | Schedule Management
eCommerce
EXPERIENCE
OVERVIEW
Solutions Designer | Yondu Inc.
I am a detail-oriented, quick
learner and hard-working virtual
assistant. I commit myself to
excellence, A+ and 100% errorfree, in all jobs. I am adept to
meeting deadlines, working with
different people and technology.
February 2017 – August 2018
Creates solutions for businesses.
Creates a detailed plan on how to implement solutions.
Mentors team members - providing strong leadership.
Systems Analyst | Computer Professionals Inc.
February 2013 – December 2016
Manages a team providing support/
Assesses, documents, and resolves customer's concern
via phone, e-mail, and on-site consultations.
Manages the priority of incidents, on-call support and
customer relationship.
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EDUCATION
BS Electronics Engineering | May 2012 |
Polytechnic University of the Philippines
DOST-SEI (Department of Science and TechnologyScience Education Institute) Scholar
RCSF (Rizal College Scholarship Foundation)
Scholar
2012 Electronics Engineering Board Passer
NOTABLE STUFF
As a system analyst, I was able to
convert non-paying and
dissatisfied clients to fee-paying
and vocal clients by leading the
IT support team.
