JERLINE ANN V. ALCANSE
Em’s Bo. Camp Macario Sakay Lalakay Los Banos Laguna
E-mail Address: -Contact number: -
OBJECTIVE: To enhance my communication skills in associating with different people
To grow, explore and enhance my knowledge and skills in different aspect
To achieve more excellency in Information technology and other customer related field.
WORK EXPERIENCE:
New Era Outsourcing Company
Owner
IT PROGRAMMER – Team leader (Customer service and technical service representatives) Home office based.
Beekoi Garden Bar and Restaurant
Marketing Manager / IT MANAGER
Daloy Building Masiit, Calauan national Highway, Laguna.
February 2019 – present
Stefanini Philippines
IT SERVICE DESK
ACOSTA ACCOUNT
2702 Roxas Blvd, Pasay, 1308 Roxas Blvd, Pasay, 1308 Metro Manila
January 2018- November 2018
SPi CRM, PLDT Subsidiary, Makati
Customer Service Representative / Technical Support Representative
Dish Network Account
SPi Building, Nicanor Garcia street, Makati City, Philippines
August 2016 - December 2017
Lakeside Business Support Solution
Account manager – British Company / Legend Alliance Account
IT Team Manager / IT Administrator
Camp Eldridge, Lalakay, Los Baños, Laguna, Philippines
June 2014 - June 2016
Teleperformance - Makati
Technical service Representative Inbound (TSR)
Alphaland Southgate Tower, Magallanes Makati City, Philippines
March 2013 – April 2013
Don Gabriel Trading (Family business)
IT Adminisatrator - Customer Service Assistant, designer and manufacturer of semi-precious stone, Swarovski and other Handmade Jewelries
EM’s Bo. Camp Eldridge, Lalakay, Los Baños, Laguna / London, England.
May 2005 up to 2012
Splash Mountain Resort
Front Office - Billing/Checker
Address: Brgy. Lalakay Los Baños Laguna, Philippines
February 21, 2013 – June 30, 2013
Extra Curricular Activities:
Vocalist of provincial band of Youth for Christ Laguna
A Youth for Christ leader/member
A Kids for Christ YFC sector head
EDUCATIONAL BACKGROUND:
June 2011 – June 2016
Course: Bachelor of Science in Information Technology
Laguna University (4 years academic completion)
June 2006 – March 2010
Secondary Education: Liceo de Los Baños, Los Baños, Laguna
June 2000 – March 2006
Elementary Education: Los Baños Central School, Los Baños, Laguna
PERSONAL INFORMATION:
Date of Birth:August 13, 1994
Place of Birth:Sta Cruz, Laguna
Civil Status:Single (no kids)
Nationality:Filipino
Age:24
OTHER SKILLS:
Microsoft OfficePHP language
Adobe PhotoshopHTML
Character References:
Dr. Francis ElegadoJubillee Ville, Bay, Laguna-
Teresita DeguzmanOwner of LBSS-
I hereby certify that all facts written above are true and correct to the best of my knowledge.
JERLINE ANN V. ALCANSE
