Jericho
Ong
WORK EXPERIENCE
PROFESSIONAL SKILLS
Portfolio: Here
Administrative Assistance
Project Management
Calendar Management
Content Creation
Email Management
Social Media Management
Phone Support
Search Engine Optimization
Website management
SOP Development
Real Estate Management
Lead Generation
Digital Marketing
RPA Development
Landing Page Development
Link Building
AI Integration
WordPress
Customer Support
CRM Management
Shopify Management
Logistics Management
SOFTWARE EXPERIENCE
Google Suite
MS Suite
ClickUp
Cloze
RealNex
Asana
Trello
Monday
Wix
MailChimp
Placester
Buffer
Photoshop
Canva
Pabbly
Zapier
Moz
SEMrush
SmartSheets
Docusign
Shopify
OurFamilyWizard
EXECUTIVE ASSISTANT
Inheiritance Theater Project | August 2024 - August 2025
Contributed to the growth of the company by assisting in various
areas, including admin, social media, finance, logistics & travel, and
ad hoc tasks
Streamlined operations and devised a strategic approach to admin
OONI EXPERIENCE AGENT
Ooni | August 2024 - April 2025
Assisted customers with resolving their concerns
Focused on customer service and support
Achieved an average of 95% CSat
EXECUTIVE ASSISTANT
Gulf Pointe Properties | December 2023 - October 2024
Supported business growth through administration and social
media management, boosting organic traffic with engaging content.
Assisted with admin tasks including data entry, SOPs, reporting,
and SEO.
EXECUTIVE ASSISTANT
Bayshore Planning Services | October 2023 - August 2024
Streamlined client operations by managing inbox, calendar, and
project initiatives, implementing virtual assistant efforts that
reduced administrative workload by 30%.
Oversaw critical financial processes including payroll, invoicing,
and bank reconciliation, improving client payment time by 20%.
EXECUTIVE ASSISTANT
Tierra Encantada | December 2023 - June 2024
Provided customer service via phone, email, and chat, and also
managed administrative tasks like email, calendars, and CRM data
to improve overall efficiency.
EXECUTIVE ASSISTANT
Abeja Property Group | Mar. 2023 - Jan. 2024
Demonstrated versatility in a fast-paced real estate and HR
environment, handling social media management, marketing
initiatives, administrative duties, and ad-hoc projects to support
company growth across multiple departments.
STRATEGIC PARTNERS SPECIALIST
Magic Inc | May 2023 - Oct. 2023
Performed off-page SEO by building backlinks to increase domain
authority and organic traffic, improving site health from 73% to 87%
EXECUTIVE ADMINISTRATOR
Paragon Futbol Academy | Mar. 2023 - Jun. 2023
Provided executive support by managing social media, emails,
content creation, lead generation, and SEO optimization which
resulted in an increase in website traffic and customer engagement.
SEO SPECIALIST
Study.com | Dec. 2022 - Jan. 2023
Assisted SEO team by conducting keyword research, interlinking
pages, and auditing the website to improve page ranking for
Study.com
Jericho
Ong
SOFTWARE EXPERIENCE
KW Command
Scribe
ChatGPT
ArticleForge
AnswerThePublic
ChatGPT
Google Gemini
VidIQ
Sisu
Form Simplicity
CINC
CapCut
Xero
QuickBooks
Siteground
GoDaddy
LineLeader
Nextiva
Grasshopper
WizeHire
WMS
Jobber
WORK EXPERIENCE
FREELANCER
May 2021 - Present
Designed and implemented RPA solutions that reduced manual
tasks by 30% and optimized processes
Provided virtual assistance across various industries gaining
experience in content creation, research, data entry, and
scheduling
EDUCATION
MAPUA UNIVERSITY MAKATI
August 2019 - July 2021
Science, Technology, Engineering and Mathematics
REFERENCES
Alexis Christine Ong | Study.com/SEO Specialist |- -
Gee Ordoño| ICM Group/Operations Manager |--
Marina Grindle | Magic Inc./Content Manager |--
