Jerica Pachoco

Jerica Bartolini Pachoco Bantigue Philippines Isabel, Leyte E-mail:-Phone: - OBJECTIVE Seeking a position as a Proofreader/Quality Assurance Specialist where extensive experience will be further developed and utilized. WORK EXPERIENCE TeleTech June 2014 — June 2015 Technical Support Representative/Customer Service Representative Assist customers with simple inquiry and guide them in troubleshooting problem with their internet connection. Assist customers with inquiries and problems with their bill, along with minimal troubleshooting for their TV and phone problems. Fenestra Virtual Solutions May 2017 — Present Freelance Content Writer Create quality content about how-to guides on the removal of viruses and malware. Proofreads content before submitting the article. EDUCATION Bachelor of Science in Information Technology June 2010 — March 2011 University of Cebu Finished my first year if Bachelor of Science in Information Technology Bachelor of Science in Information Technology June 2011 — May 2014 Palompon Institute of Technology Started my second year in Bachelor of Science in Information Technology and graduated at my fourth year. INTERESTS Music, Reading, Travelling REFERENCES Mr. Darvin Villanueva Supervisor TeleTech Jerica Bartolini Pachoco 1