Jeric Vergara

I worked as a technical support representative for an American based internet service provider. I provide quality support for various issues with internet connections, anti-virus software, email setup and settings, general technical hardware support and sometimes setting up email clients for our customers. After I left the BPO industry, I worked as a virtual assistant in a Shopify-based company. I handled email support and fulfilling orders through Oberlo, and AliExpress.

What I can do:

I offer Virtual Assistance to companies to help the clients grow their business. I do Facebook ads and other social media platforms to generate quality leads for them. I manage their social media accounts to help them engage with their customers. I do research on topics that the business would need to generate leads. I also do Wordpress management, Shopify, AliExpress, Oberlo, and order fulfillment as well.

I can type 60+wpm. I am familiar with Microsoft Word, Excel, PowerPoint, Outlook, Google Docs. I have excellent English communication skills. I am tech-savvy and a fast learner. I am open to new things and eager to learn new tools. I am able to learn quickly and I always respect my clients above all.

The tools I use: 

Project Management & Planner

•        Trello
•        Basecamp
•        Slack

Social Media Platforms

•        Facebook
•        Twitter
•        LinkedIn
•        Google+
•        Instagram
•        Pinterest

Graphic Design

•        Adobe Photoshop
•        Canva
•        Pixlr

Document Processor

•        Microsoft Office
•        Open Office
•        Google Docs

Communication Apps

•        Skype
•        Slack