Jeric Dacara

JERIC M. DACARA PROFESSIONAL SUMMARY Seasoned IT Systems Administrator & Data Analyst Versatile IT Professional with over 10 years of experience bridging the gap between System Administration and Data Analytics. Proven track record of developing custom solutions in Python and .NET to automate workflows and optimize network performance. Expert at diagnosing complex technical issues and implementing scalable corrective processes that improve system uptime and data integrity. – Areas of Expertise – Data Analytics | IT System Administration | Forecasting and modeling | Report generation | Research | Software Development | Email Support | B2B Marketing | Graphic Design PROFESSIONAL EXPERIENCE GOBOT ONBOARDING SPECIALIST(7/2021) Setting up clients via the Gobot platform (involves studying client's websites and doing a deep analysis of their products). Technical administrative support to clients. All kinds of semi-technical administrative tasks that help run the business. JBTECH MARKETING COMPUTER PROGRAMMER / TECHNICAL SUPPORT (2/2020 TO 6/2021) Develops a wide range of computer systems such as Management Information Systems, Inventory Systems, task automations, machine integrations, and database management. Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. BRAGAN.NET TRUCK, VAN, ACCESSORIES EMAIL SUPPORT (3/2018 TO 6/2018) Attracts potential customers by answering product and service questions. Suggesting information about other products and services. Resolves product or service related problems by clarifying the customer’s complaint, determining the cause of the problem. Recommends potential products or services to management by collecting customer information and analyzing customer needs. HOME TRADE MARKETING LINK BUILDER(1/2017 TO 7/2017) Concentrate on producing internet content that’s going to get optimal results with search engines. This involves having hyperlinks to their website or social media pages appear on other locations on the internet. Reaching out to related sites, blogs or forums to build a relationship and get a link. Develop strategies to …continued… - PAGE TWO - increase a company’s online profile through marketing and promotions and make use of social media sites to initiate campaigns. DC INVEST INC. Hardware Service (1/2013 to 12/2014) Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues. Participated in large-scale upgrades and installations. Selected Accomplishments…  Quickly learned and master proprietary applications.  Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys. Network Administrator (5/2015to 12/2015) Performed troubleshooting, repair, and maintenance of networks across the entire company, keeping the company businesses connected wherever they are located. Minimizing down time and keeping the Web connection up, securing every ports keeping the business servers out of reach for malicious attackers. Server Administrator (12/2014 to 1/2015) Performed troubleshooting, repair, and maintenance of servers including its hardware, peripherals, and telephony, keeping it secured and up to date. Laying out plans for data back up, disaster risk and management, and continues growth for business needs. Selected Accomplishments…  Low downtime frequency.  Servers are up to date, no data loss, servers continue to accommodate every critical business transactions. PAGADUAN GRAPHICS AND DESIGN Comic Flatter (2012 to 2013) Dedicated to producing quality graphics for comic books and other graphic materials that needs to be laid out before proceeding to finishing touches. EDUCATION University of Mindanao (2016 – 2019) Bolton, Davao City -Bachelor of Science in Business Administration – Business Economics University of Southeastern Philippines (2010 – 2013) Bo. Obrero, Davao City. -Bachelor in Computer Technology Holy Cross of Agdao (Secondary 2006 - 2010) R. Castillo St. Agdao, Davao City