Jeremy Van Tungol

JEREMY VAN TUNGOL Angeles City, Pampanga -- OBJECTIVE I want to work effectively with other people, gain jobs skills and experience and to share my knowledge and help others enhance their understanding regarding process and guidelines. PERSONAL INFORMATION Gender: Male Date of Birth: March 6, 1995 Status: Single EXPERIENCE Content Moderator | Teleperformance (Formerly Majorel/Arvato Clark) 2021 - 2023 Content Reviewers are responsible for the day-to-day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis. Quality Analyst | Teleperformance (Formerly Majorel/Arvato Clark) 2023 - PRESENT The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrations, new programs, process analytics and improvements. The Quality Specialist is trusted to identify and implement change management strategies that continuously develop agent and program performance. EDUCATION BS Psychology | Our Lady of Fatima University 2015 - 2019 SKILLS - Proficient user of Microsoft Office Application - Computer assembling and maintenance - Troubleshooting hardware/software problems - Installing and configuring the - Flexibility in regard to work schedules peripherals, components and drivers - Excellent verbal and written communication - Installing software and application to skills. users’ standards - Effective time management and organizational skills. CHARACTER REFERENCE Jona Santos | Virtual Assistant – - Andrew Laulita Jr. | Quality Specialist – - JEREMY VAN S. TUNGOL