JEREMY VAN TUNGOL
Angeles City, Pampanga
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OBJECTIVE
I want to work effectively with other people, gain jobs skills and experience and to share my knowledge and help others enhance
their understanding regarding process and guidelines.
PERSONAL INFORMATION
Gender: Male
Date of Birth: March 6, 1995
Status: Single
EXPERIENCE
Content Moderator | Teleperformance (Formerly Majorel/Arvato Clark)
2021 - 2023
Content Reviewers are responsible for the day-to-day management of Internet content, ensuring a quality experience is provided
to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of
social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data
analysis.
Quality Analyst | Teleperformance (Formerly Majorel/Arvato Clark)
2023 - PRESENT
The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB
Client collaborating on calibrations, new programs, process analytics and improvements. The Quality Specialist is trusted to
identify and implement change management strategies that continuously develop agent and program performance.
EDUCATION
BS Psychology | Our Lady of Fatima University
2015 - 2019
SKILLS
- Proficient user of Microsoft Office
Application
- Computer assembling and
maintenance
- Troubleshooting hardware/software
problems
- Installing and configuring the
- Flexibility in regard to work schedules
peripherals, components and drivers - Excellent verbal and written communication
- Installing software and application to skills.
users’ standards
- Effective time management and
organizational skills.
CHARACTER REFERENCE
Jona Santos | Virtual Assistant – -
Andrew Laulita Jr. | Quality Specialist – -
JEREMY VAN S. TUNGOL