Jeremy A. Licciardo
Gardner, MA 01440 |---Summary: Dedicated, accomplished and caring human services professional with 10+ years of experience in
residential & community settings seeking to utilize my skills, certifications, experience, knowledge, and
leadership abilities to assist youth and young adults with learning, growing, and living to their fullest potential.
Skills
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CPR and First Aid (Exp. 4/27)
10+ years' experience in Residential & Community supports
Proven leadership, organizational, with proficiency to effectively follow and execute ISP plans
Experienced in Care Tracker and eHana database collection
Trained in Human Rights and Fire Safety, with additional safety coordination in crises'
Strong meal planning and nutrition education
Excellent communication skills.
Flexible, reliable & punctual work attendance
Relevant Professional Experience
THERAPEUTIC MENTOR/THERAPEUTIC TRAINING & SUPPORT
CBHI Metrowest – Acton, MA
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04/2024- Present
Direct support of youth with significant behavioral, emotional, and mental health needs, in order
obtain the supports necessary for success in the home, school, and community
Use of individualized, evidence-based interventions including but not limited to: Skill Acquisition,
interpersonal communication, develop problem-solving and conflict resolution and training ageappropriate behaviors
Providing medically necessary structured 1:1 support service in the community and life domains in
collaboration with Care Team
Crafting individualized action plans (IAPs) in accordance with a curriculum-based approach
Weekly consultations with individual care coordinator (ICC) & In-home Therapist and care team
members
Objective documentation of session notes to assess progress/status of youth and their goals
Proven success in 75% of cases, evidenced by session notes and direct reports from ICC, IHT, youth &
families
Practicing Self-Advocacy & Life Skills training to empower the voice of the youth and families
Strong, positive relationships with external agencies and providers
Weekly supervision with director to support development of individual skills through training
ASSISTANT SUPERVISOR
Littleton Academy – Littleton, MA
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Works with staff and senior management to ensure program safety and compliance with safety and
security procedure while on site, and also through rotating on call coverage
Supports the professional development of Residential Counselors through training and supervision
Supports any & all efforts to ensure the safety and well-being of students with direct engagement with
youth ages 6-12
Supports staff and programming through knowledge of the policies and procedures of the Littleton
Academy
Plans activities and groupings to ensure appropriate engagement for students in school and residential
settings
Documentation of each student’s progress on shift and goals
Communicates with Admin-on call any incidents that require physical intervention
Uses JRI’s BCC program for physical and verbal de-escalation techniques
Administer medication in accordance with state rules and regulations
RESIDENTIAL COUNSELOR
Arbor associates – Various locations in MA
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08/2023- 04/2024
Assist programs in need of staffing for group homes throughout central MA
Direct work with youth age 5-17 & adults 21-70
Administrator medications in accordance with MAP polices
Transport clients to and from medical appointments
Follow direction and guidance of program staff & managers in programs
03/2023-08/2023
RESIDENTIAL COUNSELOR
RFK Community Alliance – Clinton, MA
04/2021- 05/2022
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Responsible for the daily implementation of activities and individual client plans
Developed and maintained therapeutic relationships with individuals
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Supported individuals with complex needs and those who require personal care, age range 12-22, 2570
Documentation of individual’s daily goals and activities in accordance with DDS and RFK Community
Alliance's policies
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Followed ISP (Individual Support Plans) for each client, to ensure completion of goals to achieve a
sustained well-being
Maintained all required certifications such as Medication Administration Program, First Aid & CPR and,
Crisis Prevention and Intervention restraint system
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Ensured clients safety and maintaining a safe environment.
Worked with individual’s families to create strong support networks and promote healthy relationships
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Accredited Humans Rights Officer with DDS
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Provided leadership and supervision of individuals and staff in absence of upper management
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Training and onboarding of new hires, medication supervision/training
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Responsible for the daily implementation of activities and individual client plans
Developed and maintained therapeutic relationships with individuals
Supported individuals with complex needs and those who require personal care, age range 12-22, 2570
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Documentation of individual’s daily goals and activities in accordance with DDS and RFK Community
Alliance's policies
Followed ISP (Individual Support Plans) for each client, to ensure completion of goals to achieve a
sustained well-being
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Maintained all required certifications such as Medication Administration Program, First Aid & CPR and,
Crisis Prevention and Intervention restraint system
Ensured clients safety and maintaining a safe environment.
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Worked with individual’s families to create strong support networks and promote healthy relationships
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Accredited Humans Rights Officer with DDS
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Provided leadership and supervision of individuals and staff in absence of upper management
• Training and onboarding of new hires, medication supervision/training
DIRECT SUPPORT PROFESSIONAL
10/2016-12/2017
Bridgewell,- Littleton, MA
• Provided support and assisted individuals on the Autism Spectrum with all activities and daily living
skills
• Served individuals according to DDS Regulations and in according with Bridgewell’ s policy and
procedures
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Performed personal care tasks, including assistance with basic personal hygiene and grooming,
feeding, and ambulation, medical monitoring, and healthcare related tasks.
Accompanied clients to schedule appointments and transports clients.
Completed administrative tasks including imputing progress notes into CRM, filed paperwork,
organized program following DDS guidelines
Developed and maintained staffing schedules and assumes responsibility for scheduling relief and/or
covering vacant positions as they occur
Maintained all required certifications such as medication administration, First Aid & CPR, and Crisis
Organized and executed staff meetings according to Bridgewell policy
RESIDENTIAL COUNSELOR
6/2015-10/2016
Community Resources for Justice- Massachusetts
• Assisted developmentally disabled adults with daily activities such as personal hygiene and chores
• Transported clients to and from appointments
• Supported individuals with their stressors and other problems that arise
• Educated and created meaningful, structure-aged appropriate activities
• Followed ISP (Individual Support Plan) for each client, to effectively support and guide clients to
achieve as much independence as possible
• Planned meals, shopping for groceries, preparing and serving food/meals, feeding, and cleaning up.
• Accredited Proactive Alternatives to Change restraint system and demonstrated leadership in crisis
situations
• Volunteer w/ Catholic Charities & youth age 13-21
RESIDENTIAL COUNSELOR
12/2014-5/2015
Becket Family of Services- Westminster & Fitchburg, MA
• Assisted developmentally disabled adults with daily activities including providing community access
and socialization opportunities
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Prompted clients to complete ADLs such as household chores
Accredited Proactive Alternatives for Change restraint system, demonstrating leadership in crisis
situations
Followed ISP (Individual Support Plan) for each client, to effectively support and guide individuals to
achieve a sustainable well-being
Additional Work Experience
MAINTENANCE & SANITATION ASSOCIATE
Hannaford Supermarket- Pelham, NH
STOCK ASSOCIATE
State of NH Liquor Store- Pelham, NH
ENVIRONMENTAL SERVICE TECHNICIAN
Franklin Pierce University- Rindge, NH
4/2019- 05/2021
5/2020- 9/2020
10/2012-12/2014
Education
HIGH SCHOOL DIPLOMA
Montachusett Regional High School- Fitchburg, MA