Jeremy Elliott

Jeremy Elliott

$48/hr
Enterprise Account Executive | Customer Success Manager | E-commerce Entrepreneur
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
37 years old
Location:
33624, Florida, United States
Experience:
10 years
-JEREMY ELLIOTTEnterprise Account Executive President’s Club 2018, Career Quota Achievement 135% and 300% Revenue Growth in 4 Years Tampa, FL 33624 • - •-• linkedin.com/in/jeremyvelliott Customer focused technology Account Executive with extensive experience in Enterprise Sales, Partnership Development, Customer Success, Digital Solutions and Business Development strategies for Cloud technologies, Big Data, AI/ML. Proven track record of building strategic relationships, CXO engagement, consistent over quota performance and top 5% sales ranking. Adept at developing strategies that help transform F1000 organizations to successfully bring new products and services to market. EDUCATION & CERTIFICATES Fordham University, New York, NY • BS, Computer Science, GPA 3.7 Project Management Institute • Project Management Professional Certification 09/2008 - 06/2012 03/2023 PROFESSIONAL EXPERIENCE Apiux Technology, Remote • Senior Enterprise Account Executive 05/2023 - 12/2023 Recruited as a sales executive by a Chilean IT firm, leading a 6-month GTM strategy into the United States, overseeing marketing campaigns, product-market fit, website revamp, service expansion, and full SaaS sales cycle to F500 companies. ► ► ► ► Closed a $1M cybersecurity deal in FY23, a strategic customer project, outpacing revenue quotas (2023/200%). Used exceptional foresight and business intuition to identify the first U.S. customer, influencing the CEO to shift marketing direction to cybersecurity. 2X pipeline opportunities through methodical cold calling and executing pipeline generation with a relentless attitude. Exceeded initial U.S. client's ROI forecast by 28% through upsell strategies, largest deal in company history. E2open, Remote • Enterprise Account Executive 10/2022 - 05/2023 Brought on to develop a B2B enterprise territory, upsell/cross-sell key accounts on Cloud products, develop pipeline and client based relationships, qualify new sales opportunities, sell into F500 and reduce churn amidst company acquisitions. ► ► ► ► $516K Net New ARR, 86% of quota within 3 months of hire. Recognized as top 5% performer in Net New ARR and contract renewals in FY23. Added $400k in new ARR by converting and upselling two churning cloud clients to an enterprise TMS solution. Showcased sales excellence by negotiating for case studies and press release agreements within new contract terms. Lean Solutions Group, Remote • Director of Customer Success 05/2020 - 06/2022 Hired as the inaugural leader of the Customer Success department for a tech startup, providing software solutions and connecting top 5% LATAM developer talent to IT development projects for enterprise supply chain businesses. ► ► ► ► ► ► Elevated to Director of Customer Success for outstanding department profitability and revenue. Promoted to Senior CSM for surpassing a $1M revenue target and outstanding leadership and operational management. Exceeded quotas as follows: FY20/119%, FY21/211% (NPS 84), FY22/250% (NPS 92). Generated $2.5M revenue with a 90% upsell rate, 3% churn rate, and upheld a 98% customer retention rate. Developed a customer portal simplifying the customer purchasing experience, generating $700k in additional revenue over 6-months. Established a customer feedback loop with a Voice of The Customer program, syncing decentralized teams, fostered continuous improvement, enhanced the customer experience, and facilitated feedback to the CXO suite. Bluegrace Logistics, Tampa, FL • Senior Account Executive 03/2018 - 04/2020 Shifted to a 3PL, utilizing a comprehensive business portfolio in agribusiness, e-commerce, food production, and construction. ► ► ► ► ► President’s Club-% of quota, generating $1.7M annual revenue with a 13.7% gross margin. Exceeded quota by 260% with $1.3M annual revenue and a 19% gross margin in FY19. Twice ranked as the company’s top performer; 2nd in 2019 and 3rd in 2020. Managed over 10,000 transactions for North America’s top 5% produce suppliers and food manufacturers. Carter Group Transportation, Remote • Co-Founder & COO 12/2014 - 01/2018 Co‑founded Carter Group Transportation, leveraging an existing book of business, specializing in intermodal, OTR, and export modes of transportation. ► ► ► ► Generated $3.5M in annual revenue over 3 years in a competitive market. Maintained an annual average margin of 34% YoY. Oversaw capacity management, account strategy, and marketing while handling business operations such as sales, revenue growth strategies, freight negotiations, and P&L. Consistently won annual RFPs at ideal margin percentages, while uplifting customer trust and relationships. SKILLS Sales Skills Hunter Mentality • Mutual Action Planning • Lead Qualification • Colding Calling • Negotiation Strategies • Forecasting • Business Case Preparation • Stakeholder Relations & Partnership • GTM • Customer Value Proposition • Upsell and Cross-sell • Pipeline Generation • CRM • Cross-Functional Collaboration • Presentations • Multi-tasking • Data‑Driven Decision Making • Data Analysis • Territory Management • MEDDIC • Challenger • Force Management • SPICED • Sandler Selling • Sales Cadence Soft Skills Disciplined • Growth Mindset • Creative • Time Management • Organizational Skills • Leadership • Superior Communication Skills • Emotional Intelligence • Coaching • Analytical Skills • Detail Oriented • Active Listening • Exceptional Observation Skills • Personable • Abundant & Positive Attitude • People Person Tools Apollo • ClickUp • Freshdesk • Gainsight • Gong • Google Analytics • Highspot • HubSpot • Jira • LinkedIn Sales Navigator • Mixpanel • Monday.com • Microsoft Excel • Microsoft Power BI • Microsoft PowerPoint • People.ai • Qwilr • Salesforce • Salesloft • Sisense • Slack • SurveyMonkey • Tableau • Totango • Trello • Typeform • Zendesk • ZoomInfo • Zoho CRM LANGUAGE PROFICIENCY English: Native Spanish: Intermediate
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