Jeremy Diaz

JEREMY C. DIAZ Tres de Abril Street Cebu City, Philippines 6000 -- OBJECTITVE To obtain a position that will enable me to use my strong skills and ability to work well with people. EDUCATION  University of San Jose-Recoletos  Bachelor of Science in Information Technology.  Graduated March of 2010. WORK EXPERIENCE / EMPLOYMENT HISTORY   TaughtWorks, Inc. | FROM March 2010 – May 2010 (SUMMER JOB)  Developed HTML / CSS layouts.  Designed few images for web layouts. Advanced Technical Support at 1&1 Internet Philippines, Inc. | FROM 2010 - 2012   Web Hosting/Server Support:  eShop Specialist  Supported server related issues.  Supported domain, email and website related issues. Web Developer at ELUMBA Technologies. | FROM 2012 – 2014  Converted PSD template designs to HTML/HTML5 and CSS/CSS3 with full integration to CMS applications (particularly Wordpress).  Utilized powerful front-end frameworks like, Bootstrap and Zurb Foundation to develop responsive website layouts faster.  Modified and configured CMS functions and plugins (WORDPRESS in particular) to address website requirements.   Managed and delivered multiple projects. Senior Technical Support Executive ( Team Lead ) at Vodien Internet Solutions  2014 – 2016: Junior Technical Support  Frontline support via email. Troubleshoot technical concerns that mainly include tracing logs via server console.  2016 – 2017: Migration Specialist   Migrated cPanel/s, website/s and email/s from external various hosting providers to Vodien. 2017 – Present: Senior Technical Support Executive ( Team Lead )  Lead, motivate and coach front line tech support staffs. KNOWLEDGE & SKILLS WEBHOSTING SKILLS WEB DEVELOPMENT SKILLS Domain / DNS jQuery INTERMEDIATE Email Hosting CSS ADVANCED cPanel, Website & Email Migration CSS3 INTERMEDIATE Shared Servers, VPS, Dedicated Bootstrap INTERMEDIATE Linux HTML / HTML5 ADVANCED Cloud Hosting PHP INTERMEDIATE WHMCS WP, Joomla, Prestashop INTERMEDIATE to ADVANCED Apache CodeIgniter INTEREDIATE SSH WHM