Jeremias Navarro

Jeremias Navarro Electronic Engineering Customer service representative with strong ability to multitask. Over 5 years of experience in customer service, tech support and customer care. Familiar with major customer service software. Great adaptability and time management. Experience in remote work. - - WORK EXPERIENCE Cordoba, Argentina SKILLS Technical Support Engineer LOMAS Sistemas de Seguridad 05/2015 - 06/2022, Customer Service Experience Córdoba, Argentina Communication skills Great experience in chat and email support Achievements/Tasks Responded to support requests from end users and installers, and patiently walked people through basic troubleshooting tasks. Explained technical information in clear terms to technical and non-technical individuals to promote better understanding. Embedded Systems Engineer GS Technology 10/2010 - 01/2014, Córdoba, Argentina Achievements/Tasks Collaborated with software, firmware and hardware engineers to develop complete embedded solutions. Modified existing code to replace problematic functions with optimized content. EDUCATION Electronic Engineering Universidad Tecnológica Nacional - FRC 03/2003 - 12/2009, Courses Embedded Systems HTML, CSS and Javascript Teamworking Web programming and SQL databases Microsoft 365 Zendesk Kayako Google Workspace LANGUAGES Spanish English Native or Bilingual Proficiency Professional Working Proficiency