I worked exclusively on US-based accounts for a call center company for eight years! I have several responsibilities; I was given charge of a sales account, a financial account, technical support, and healthcare support. I began freelancing last year. I worked for a real estate company for nine months during a quiet period, and I then applied to be a chat moderator, which oversees the company's social media accounts. elevated to the position of Team Lead, managing agents to work on the accounts