JEREMAE MIGABON
GENERAL VIRTUAL ASSISTANT & CUSTOMER SPECIALIST
R. Castillo St. Agdao, Davao City, Philippines
DOB: October 19, 2001
Contact: --| linkedin.com/in/jeremaemigabon
Skype: live:.cid.5a7ab6c99fb362a7
PROFESSIONAL SUMMARY
Results-driven Customer Specialist, Virtual Assistant, Cold Caller, and Appointment Setter with extensive
experience in sales, customer service, lead generation, and administrative tasks. Adept at handling inbound
and outbound calls, scheduling appointments, managing CRM tools, and nurturing client relationships.
Strong communication skills, ability to meet targets, and proficiency in various productivity tools.
KEY COMPETENCIES
High Ticket Sales Closer
Retention
Cold Calling & Lead Generation
Appointment Setting & Calendar Management
Inbound & Outbound Sales
Customer Service & Client Relations
CRM Management (Salesforce, Apollo, etc.)
Data Entry & Research
Email & Spreadsheet Management
Quality Assurance & Communication Skills
Recruitment
PROFESSIONAL EXPERIENCE
Study Researcher
GoGoGrandparent | October 2024 - December 2024
Handled inbound and outbound sales calls, improving conversion rates.
Sales Closer for membership plans
Upsell and downsell products/membership to keep customers.
Scheduled and managed appointments via Google Calendar.
Ensured quality assurance and customer satisfaction.
Utilized Google Maps for logistics coordination.
Operations Department Specialist
March 2023 - September 2024
Handled inbound and outbound sales calls, improving conversion rates.
Sales Closer for membership plans
Upsell and down sell products/membership to keep customers.
Scheduled and managed appointments via Google Calendar.
Ensured quality assurance and customer satisfaction.
Utilized Google Maps for logistics coordination.
Executive Virtual Assistant (Real state)
WRKFLWS | October 2023 - December 2023 (Part time, Weekend Shift)
Lead generation through Google, Yelp, Apollo, and Facebook groups.
Set appointments and provided reminder calls 30 minutes before meetings.
Made an average of 150 calls per day, achieving 5 appointments per week.
Cold Caller | Appointment Setter
DIGI DEMAND | March 2023 - September 2023 (Part time, Weekend Shift)
Conducted cold calling for a Pest Control campaign, generating 100 leads per day.
Set appointments for service agreements and notary appointments.
Consistently secured 5+ appointments per week.
Customer Representative
VXI | September 2019 - February 2023
Conducted cold calling for a Pest Control campaign, generating 100 leads per day.
Set appointments for service agreements and notary appointments.
Consistently secured 5+ appointments per week.
Education & Certifications
Bachelor of Science in Psychology – Holy Cross of Davao College
General Virtual Assistant Training – GoVirtual Solutions
HIPAA Certification Passed – VA Growth PH (IACET Accredited)
Technical Skills
Electronic Health Records (EHR) Management
CRM Platforms (Salesforce, HubSpot, Zoho, Apollo)
Microsoft Office & Google Suite
Secure Payment & Data Processing
