Hello there! Need assistance in customer support and project management? I can definitely help you! I am an effective communicator who can answer customer queries and complaints through email, chat, and support tickets. I am also a team player who can manage your projects and teams to ensure that deadlines are met in the most efficient manner.
I had 7 years of BPO (Call Center) experience supporting foreign accounts and looking forward to showcasing such skills.
If you are looking for a reliable long-term assistant who always goes the extra mile, then count me in!
Here's the list of my skills set and background
Customer Support for Executive Complaints.
Customer Service Support for billing and Technical issues.
Executive Escalations Support for Telecom Company such as Verizon and AT&T.
Email Management and Chat Support.
Team Management and KPI Analysis
General Admin Work and Data Entry.
Social Media: Web Page admin, Facebook Admin, and Instagram admin.