Jeramie Ho

Jeramie Miranda Ho Phone: - Email:-Address: 163 Parulan Plaridel Bulacan 3004 Website: http://jeramieho.com Skype: jemai_81306 Objective: To acquire a challenging and demanding position where I can benefit the company by offering my time and utilize my skills, as well as analytical abilities. Biddytarot Content Admin – General Virtual Assistant Outsourced Home Based Philippines March 2014 – February 2017 - Wordpress Site Management - Installation, configuration and upgrading - Theme creation and customization - Plugin Customization - Content Posting, Youtube,Podcast and Blog Management - Webinar Admin (Zoom, WebinarJam) - Podcast (Libsyn) - Newsletter Setup and Deployment, Sales CRM and Shopping Cart (Ontraport) - General VA, Data Entry, Email Support (Zendesk) - Social Management (Hootsuite, MeetEdgar, Grum) - other VA task Upwork.com Virtual Assistant Outsourced Home Based Philippines April 3, 2013 - Present Email Marketing and Sales CRM and Shopping Cart Newsletter Creation and Deployment (Aweber,Infusionsoft, MailChimp, Ontraport, Constant Contact, Blue Hornet, Premiumwebcart etc..) Social Media Marketing (Basic SEO) Twitter, Facebook, Wordpress, Pinterest etc.. Hootsuite,tweetdeck Wordpress: Installation, configuration and upgrading, customization, plugin customization Universal Marketing Partners, LLC Email Marketing Consultant – New York; | Outsourced : Home based Philippines May 15, 2012 – Sept 2016 - Hitpath Affiliate Site Management Direct response internet marketing on acceptable cost per acquisition basis. Deployment of creatives to can- spam leads to different deployment servers. - Inline CSS and HTML Email Campaign optimization for email response rate. Provide excellent graphical content/ advertisement for creative. Software Used: Adobe Photoshop, Dreamweaver, Filezilla FTP Stream Global International Services Hewlett Packard Technical Support Representative | Quezon City, Philippines Nov 15, 2010 – Nov 20,2012 - Troubleshoots and diagnose problem for all office automation equipment including printer. Install, configure and sustain ongoing usability of internal software and applications within established standards and guidelines. Configure setup and deploy all IT peripherals as requested. Responsible for maintaining a High Quality relationship with clients and customers by providing product and service support while educating about the features and benefits of their product. Makes use knowledge bases and proprietary troubleshooting techniques to resolve a customer’s technical issue in a timely and cost-effective manner that doesn’t entail product/part replacement or service cancellation. Attends to all trouble-ticket incidents and requests reported through all mediums; phone and email ensuring that the defining issue will be met based on the service priority settings. Responsible for supporting Client and send the customer to the right escalation engineers warm transfer. Log tickets responsibly, ensuring fast resolution to each incident and requests reported. Perform on-call duties as assigned and if necessary perform remote desktop connection to the user’s laptop. Officer in charge/trainee whenever Team Leader is not available to help the team achieve way beyond performance metrics. Managed Uptime Services Inc. HTML Content Manager (Internet Marketing Manager)| Manila Philippines May 10, 2006 – October 30, 2008 - Support strategy, development, and execution of email marketing campaigns Hygiene Implementation through editing codes (Optimization) and Marketing Creatives (Graphical). Generate Revenues through Targeted Permission Based Email Campaigns. Email setup. Generating Reports and analyze data and system information using excel and servers. Monitoring PPC (Pay per Click) campaigns across a number of our client affiliate’s websites on a daily basis. Chasing relevant leads to increase advertising revenue.Responsible in the production of Electronic Points Summaries and loading of the web content to the company's website/Server. Using email deployment platform, oversee campaign setup and scheduling. Create a ticket for troubles system. Develops digital marketing strategy. Clients: Ardis marketing, SilverCarrots, Datran Media and vnr marketing Education: Bachelor of Science in Computer Engineering | April 2006 Graduate Bulacan State University – Malolos City, Bulacan Philippines Comprehensive Exam Passer 2006 *certifies that the above mentioned are true and correct. Requirement will be given upon request.