JERAL M. MEDIANTE
FREELANCE ONLINE MARKETING & ADMIN SUPPORT
CAREER PROGRESSION
BATTLERADDLE LLC – ONLINE MARKETING MANAGER / ADS SPECIALIST
Folsom, California - May 2018 to February 2019
INTRODUCTION
Hi there! I am an expert online marketing
and Ad specialist. With over 7 years of
Customer Service, Sales and Admin
Support experience from different
international companies.
PROFESSIONAL SKILLS
E-Commerce Management
(Shopify & Amazon)
Facebook & Google Ad Specialist
Email Marketing Expert
Social Media Management
Click Funnel Ad Specialist
Customer Service
Sales & Back Office Support
Manage Orders via Shopify, Handle Customer’s Concerns
Create graphic contents for social media posts
Coordinate with affiliates, business partners and marketing related concerns
Facebook Ads, Google Ads and Click Funnel Ads specialist
Manage Amazon orders and provide customer support
SUPPORT ZEBRA - TEAM LEADER/QUALITY ASSURANCE OFFICER
Cagayan de Oro City - May 25, 2016 – September 2, 2016
Managed multiple VA accounts from US Based companies. ·
Responsible for supervising the performance of team members and executing necessary
actions for their motivation. ·
Provide training, coaching and leading by example in the execution of assigned campaigns.
Provide weekly Key Performance Indicator for the agents under my supervision.
KAMA'AINA MORTGAGE GROUP INC. / REAL ESTATE - VIRTUAL ASSISTANT
Honolulu, HI USA - December 2015 – January 2016
Call Clients for appointment setting
Doing recalls for existing clients and providing updates on new properties and investment
opportunities
Verify client information via CRM
CONTACT DETAILS
Number: -
Email:-https://www.facebook.com/rahl.media
Address: Tambaling 1, Bolo-bolo, El Salvador,
Misamis Oriental, Philippines 9017
MICROSOURCING PHILIPPINES INC. - ADMINISTRATIVE OFFICER
Metro Manila, Philippines - March 1, 2012 – October 5, 2013
Delegating tasks to agents in the Billing Department; Responsible for ensuring the
validity and accuracy of the billing services; Responding to customer’s Billing related
concerns via e-mail and via telephone; Inform clients by explaining procedures;
answering questions; providing information
ASIA ONE SOLUTIONS CO. LTD. - SUPERVISOR / CSR TEAM LEADER
Bangkok, Thailand - November 2007 - December 2011
MY INTERESTS
Reading
Singing in Events
(Weddings / Private Parties)
Mountain Climbing
Helping in the Community
Wall Climbing
Ballad Jazz Music
Part-Time Reseller
Delegating tasks; Monitoring the team’s performance; Assisting the team by performing the
tasks with them; Handling complaints (from both staff and customers); Reporting to senior
management / personnel when required
Customer Service Representative
ACADEMIC BACKGROUND
PILGRIM CHRISTIAN COLLEGE
CAGAYAN DE ORO, PHILIPPINES
BACHELOR OF SECONDARY EDUCATION Major in Teaching English
UNDERGRADUATE
June 2004 – October 2007
June 2016- Present
