Jephter Adaeze Ivory

JEPHTER ADAEZE IVORY | VIRTUAL ASSISTANT | EXECUTIVE AND ADMINISTRATIVE ASSISTANT ​ ​- Cross River, Nigeria | - | LinkedIn PROFESSIONAL SUMMARY Proactive Executive and Administration Virtual Assistant with over one year of experience providing administrative, executive, and project management support in fast-paced environments. Skilled in calendar management, email correspondence, and document preparation, with a 98% on-time task completion rate. Experienced in coordinating client communications, scheduling appointments, and providing design support—contributing to a 20% increase in customer satisfaction through efficient service and engagement, among other key executive support tasks. CORE COMPETENCIES/SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Calendar Management and Scheduling Email Correspondence and Prioritization Document Preparation and Editing (PowerPoint, Word) Project Management and Coordination Digital File Organization and Document Management Client/Customer Support and Onboarding Travel Planning and Management Administrative Tasks and Executive Support Proficiency in Microsoft Office Suite and Google Workspace Appointment Booking and Follow-Up Data Entry and Record Maintenance Additional Skills ●​ Research and Information Gathering Support ●​ Confidentiality and Discretion in Handling Sensitive Information ●​ Canva-Based Design and Support ●​ Strong Attention to Detail ●​ Effective Problem Solving and Critical Thinking ●​ Strong Verbal and Written Communication Skills RELEVANT EXPERIENCE EXECUTIVE ADMINISTRATIVE VIRTUAL ASSISTANT ​ Jan 2025 - Till Date EHR ●​ Try Managed team calendars and scheduled over 50 meetings monthly, ensuring 100% accuracy and timeliness. ●​ Handled email correspondence, maintaining a 90% response rate within 24 hours for urgent communications. ●​ Oversaw travel arrangements for leadership team, planning 10+ domestic/international trips/quarter, reducing booking errors by 94%. ●​ Coordinated project tasks and tracked progress, meeting 90% of deadlines across multiple initiatives. ADMINISTRATIVE VIRTUAL ASSISTANT​ Apr 2024 - Jan 2025 DigiSkills ●​ Organized and maintained digital files, improving document retrieval time by 30%. ●​ Provided customer support, resolving 90% of client inquiries within the first contact. ●​ Prepared and edited over 22+ PowerPoint presentations and Word documents for internal training and client use, increasing presentation quality feedback by 30%. ●​ Scheduled and coordinated over 20 weekly appointments and team check-ins via Google Calendar, maintaining a 91% adherence rate. ​ EDUCATION University/College Education | University of Calabar Pharmacy Secondary/High School Education | Ordinance College ​ CERTIFICATIONS AND COURSES ALISON •​ Executive Assistant Skills DEXA •​ Virtual Assistant Professional Certificate (VAP) ​ TOOLS Microsoft word – Microsoft Excel – Microsoft Office Suite – Loom – MailChimp – Grammarly – Google Workspace – HubSpot – Microsoft Teams – Airtable – Buffer – Notion – Calendly – Acuity – Trello – Asana – Bitwarden – LastPass – Google meet – Zoom – Slack – Jitsi meet – Hellosign – DocHub – DocuSign – Notion – Note Ease – ClickUp – Clockify – Toggl Track – Canva ADDITIONAL INFORMATION. Languages: English(Fluent), French(Basic) Availability: Up to 20 hrs/week, flexible to CEO/Busy Professionals schedules across different time zones References: Available upon request