Jeoffrey Garrera

Jeoffrey Alcain Garrera PORTFOLIO-https://www.linkedin.com/in/jeoffreygarrera-0a3abab7/ M: - Introducing Hello! My Name is Jeoffrey Garrera Your Personal Virtual Assistant Table of CONTENT about me Educati onal background Work Experience Ski lls Mi ssi on and Vi si on contact Introduction ABOUT ME I have been working as a Senior Customer Advisor for more than 7 years now. I am skilled in communicating with clients over the phone and by email. I meet deadlines and don't make promises I can't keep. I'm a team player but can steer the ship alone if necessary. I look forward to working with you providing excellent customer service and anything else you may need help with! Jeoffrey A garrera Jeoffrey Alcain garrera EDUCATIONAL BACKGROUND- High school Holy Cross of Bunawan Davao City - College Philippine College of Technology -Computer Programming Jeoffrey Alcain garrera Work EXPERIENCE Company: Six Eleven Global Services Start date: March 2013 – April 2015 Position: Senior Customer Support 1 Chat, email, inbound, outbound, order placer and tickets. Company: Convergys Philippines Inc. Start date: April 20, 2015 – October 05,2018 Position: Senior Customer Support 1 Company: Concentrix/Convergys Philippines Inc. Start date: October 05,2018 – June 30,2022 Position: Senior Customer Advisor 1 / Subject Matter expert (WHF for 2 years) May 2020 till May 16 ,2022 Inbound and technical specialist SKILLS Microsoft Management Communication Adaptability Computer Management Organizational Teamwork Problem-solving Flexibility Cooperation Patience Active listening Integrity Jeoffrey Alcain Garrera Answering questions about a company's products and services Processing orders and transactions Resolving issues and troubleshooting technical problems Collecting and analyzing customer feedback Responding to customer reviews Assist customers across multiple different channels, For instance through email, live chat, or via Calls. Jeoffrey Alcain Garrera VISION MISSION Every seconds can create great work, When Related to my vision, It is my goal to offer we learn to value time, Every second, minute, clients the best service by managing the and hour gives the best output if you are time and exploring tasks in order for me to driven to finish what must be done. I envision myself as a great worker thinking creatively how outputs should be done more and done great offer the services or outputs that is beyond their expectation. Let's work together - - https://www.linkedin.com/in/jeoffreygarrera-0a3abab7/