I have been in Technical and Customer support for more than 8 years in various industries, primarily in technology and SaaS. Also worked for eCommerce companies in customer success and order fulfillment roles.
A team player, able to identify opportunities for improving operational and technical processes, and to manage time and plans
Knowledgeable about different types of CRM tools and ticketing systems. It mainly consists of Zendesk and Intercom, as well as Freshdesk and Hubspot.
I'm a quick learner, coachable, and accountable.
Looking forward to working with you!