Jeny Rose Solito

JENY ROSE SOLITO CUSTOMER SERVICE REP,INSIDE SALES AGENT,VIRTUAL ASSISTANT PERSONAL PROFILE CAREER SUMMARY I am a Customer Service Specialist with extensive experience and equipped to address customer needs and foster a positive experience. I am a dynamic Sales Representative who can proficiently sell and upsell to clients and provides quality sales INSIDE SALES AGENT C21 FEBRUARY 2020 TO AUGUST 10 2020 SEEKING NEW CLIENT AND MAKING EFFECTIVE SALES PITCHES HIGHLIGHTED SKILLS Conflict Resolution Excellent Communication Skills Troubleshooting Service and Support Strong Work Ethic Great Attention to Detail OPTUM GLOBAL SOLUTIONS CUSTOMER SERVICE/OCTOBER 2017 TO MARCH 2020 RESOLVED AND DE-ESCALATED CUSTOMER COMPLAINTS BY SOLVING ISSUES QUICKLY, ACHEIVED HIGH LEVEL OF CUSTOMER SATISFACTION.RESOLVED AND DE-ESCALATED CUSTOMER COMPLAINTS BY SOLVING ISSUES QUICKLY, ACHEIVED HIGH LEVEL OF CUSTOMER SATISFACTION EXCELLENT GLOBAL SOLUTIONS SALES REPRESENTATIVE/AUGUST 2011 TO JANUARY 2016 SERVES CUSTOMERS BY SELLING PRODUCTS AND MEETING CUSTOMER NEEDS. SERVICES EXISTING ACCOUNTS, OBTAINS ORDERS, AND ESTABLISHES NEW ACCOUNTS BY PLANNING AND ORGANIZING DAILY WORK SCHEDULE TO CALL ON EXISTING OR POTENTIAL SALES OUTLETS AND OTHER TRADE FACTORS. CONTACT INFORMATION ACADEMIC BACKGROUND Email:-Phone #:- skpe id:live:.cid.30cc653c216afd9b Address: 6922 Japan St,Nagpayong Pinagbuhatan,Pasig City CAGAYAN STATEN UNIVERSITY BACHELOR OF SECONDARY EDUCATION DATE GRADUATED: APRIL 1.2008 -