Jeny Rose Caña

With a diverse background spanning six years in both BPO and non-BPO sectors, I bring a wealth of experience and adaptability to various roles. As an administrative professional, I excel in managing the daily operations of an organization, ensuring efficiency and smooth workflow through adept scheduling, meticulous file organization, and effective communication. In customer service and sales, my empathy shines as I assist clients with inquiries, resolve issues with finesse, and drive sales through genuine connection and product knowledge. My technical support expertise allows me to troubleshoot and resolve complex technical issues swiftly, ensuring seamless user experiences. In quality analysis, I meticulously evaluate processes and products, identifying areas for improvement to maintain high standards of excellence. As a dedicated volunteer for nonprofit organizations, I contribute my skills in quality assurance and program development, fostering growth and sustainability within the community. In real estate administration, my attention to detail shines as I manage paperwork and coordinate transactions, ensuring seamless processes for clients. As an executive assistant, my organizational prowess and discretion make me indispensable to senior management, facilitating smooth operations and decision-making processes. Lastly, my creativity and strategic acumen as a social media manager drive brand engagement and growth, fostering a vibrant online presence and community.