JENNY VI TUMULAK
Customer Service
WORK EXPERIENCE
PREVIOUS EDUCATION
Metrics Call Services Corporation, A.C Cortes
Mandaue
Customer Service Representative
January 2021- July 2021
University of Cebu Lapu-Lapu Mandaue
Bachelor of Science in Business Administration-HRDM
October 2014-March 2018
My main task for this job is to handle customer services
such as; Processing Refunds, Cancellation, and Handling
Subscriptions
EMD Carmelite School Foundation Inc.
Graduated in 2011
Philinnova Inc. - Homebased Chat Support
Representative
May 2019 - July 2020
GET IN TOUCH WITH ME
Skype: live:4b20ca22a73ce4ff
Email:-Linkedin: linkedin.com/in/jenny-vi-tumulak
My responsibilities for this job is to provide customer
support through chat and also convince customers to
avail our upgraded services, and we also offer minor
troubleshooting
TRAINING/ATTENDED COMPLETED
Contact Center Services NC II (144hrs) Call
Center Academy
#79 VEG Bldg., General Maxilom Avenue
Cebu City, Philippines 6000
General Virtual Assitance Training
Webinar
Dhamielyn A. Sarno
Training Coach
SKILLS
Excellent Communication Skills
Excellent Typing Skills
Good Customer Handling
Good Multi-tasking Ability
