Jenny Rose San Jose

Dedicated Customer Service Representative with nearly 2 years of experience in the BPO industry, delivering high-quality support through inbound/outbound calls, chat, and email. Proficient in handling technical issues, billing inquiries, account troubleshooting, and safety-related concerns. Known for clear communication, empathetic service, and the ability to upsell products based on customer needs. A strong team player with a focus on exceeding performance targets and maintaining customer satisfaction.