JENNY ROSE P. ELLOSO
Rockstar Virtual Assistant | Customer Service Representative-Skype: jennyelloso1234
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Tools I am familiar with:
Email and Communication:MS Outlook / Gmail / Yahoo Mail / GotoMeeting/Skype
Project Management: Trello / Asana
Social Media Management: Hootsuite / Buffer, Facebook / Twitter / Instagram /
Pinterest / LinkedIn / Youtube / Google+
Documentation Tools: MS Office / Google Docs / Evernote
Presentation Tools: MS Powerpoint / Google Slides
File Sharing/Storage: Drop Box / Google Drive
Design: Canva / Photoshop
TRAINING AND WORK EXPERIENCES
ESL Teacher
GrabLingo
July 2018
Intern
Remote Virtual Assistant
July 2018
Account Manager
BCI Asia
Makati City
February 2016- May 2018
Manage and maintain profitable business relationships with all existing local small to
mid size accounts and maintain high degree of customer satisfaction
Actively manage account portfolio and proactively identify new sales (up-sell) opportunities
Complete product training on online services- by telephone and in-the-field
Telephone Sales
Directories Philippines Corporation
Makati City
September 2013- December 2014
Senior Account Executive
Directories Philippines Corporation
Makati City
December 2014- February 2016
Responsible for existing account management for contract advertisement renewal.
Acquires new business partners and maintains them by recommending the best
advertising solutions directed towards maximum profitability.
Customer Sales Representative
Sprint Sales Inbound
Stream Global Services
Makati City
August 2010- April 2013
Responsible for answering a high volume of incoming telephone calls from account
and non-account holders and convert each sales opportunity to gross additional sales.
Student Trainee
Creative Voices Productions
Makati City
January- February 2010
Responsibilities include inventorying text reference materials and documents,
distributing of business proposals online, answering phone calls.
Performed as Production Assistant in different field events and conventions. Particular
task is making documentation.
I hereby certify that the above information is true and correct to the best of my knowledge and
belief.
JENNY ROSE P. ELLOSO
