Jenny Rose Alop Gallardo

JENNY ROSE GALLARDO O F F I C E A D M I N I S T R AT O R | R E C R U I T M E N T & H R S U P P O R T SKILLS Office Administration & Management Customer Service & Client Relations Recruitment & HR Support PROFILE Dedicated and adaptable administrative professional with over 15 years of diverse experience in office administration, management, sales, customer service, recruitment, and human resources. Recognized for strong organizational skills, attention to detail, and a consistent commitment to excellence. Highly Time & Data Management trainable, tech-savvy, and fluent in English (C1 level). Currently Communication & based in Bangkok and open to international opportunities. Interpersonal Skills Document Control & WORK EXPERIENCE Reporting Inventory & Purchasing Problem-Solving & Adaptability Recruitment Business Development Admin Sprout Community—Bangkok, Thailand Feb 01, 2025 – May 05, 2025 EDUCATION Managed the full recruitment process, including job TESDA Vocational Degree post creation, posting on social media and job —Basic Technician boards, email checking, resume scanning, and Bagong Henerasyon candidate assessment. Foundation Inc. (2011) Conducted daily Zoom interviews, discussing the ·TESDA Certificate— company and job description with candidates. Software Application Collaborated closely with HR for pre-onboarding (2011) tasks, ensuring seamless integration for new hires. ·TESDA Certificate— Entered and maintained business listings using Desktop Publishing & WordPress. Photo Editing -) Assisted with content creation for the company ·TESDA Certificate – website, supporting the marketing team. Finishing Course for Call Provided administrative support and tracked Center Agent (2008) business developments to monitor updates. Software/Tools Used: WordPress, Google Workspace, CONTACT -- Zoho, LinkedIn, Zoom, Line, Slack MANAGER Good Sea Consumer Goods Wholesaling – Escolta Binondo, Manila Jan 2022 – May 2024 Software/Tools Used: Google Workspace, Microsoft Office, Facebook Marketplace, Shopee Seller Center, Lazada Seller Center, Tiktok seller center Canva, WeChat, Zoom, Viber Office Administrator Natural Herbs and Nutrives Inc./GIC Pharmaceuticals Inc.— Tondo, Manila Nov 2019 – Jan 2022 Software/Tools Used: Microsoft Office (Excel, Word, PowerPoint), GMAIL, Viber O F F I C E S E C R E TA R Y HBS Marketing Corporation – Balintawak, Manila July 2019 – Oct 2019 Software/Tools Used: Microsoft Office (Word, Excel, PowerPoint), Google Drive, Trello SALES EXECUTIVE Foton Auto Perfection Incorporated – Balintawak Jan 2019 – July 2019 Microsoft Office (Excel, Word) Gmail Oversaw the company’s daily operations, ensuring smooth workflow and efficiency across all departments. Provided direct assistance to the CEO in business oversight, decision-making, and handling confidential matters. Managed B2B, B2C, and B2B2C sales operations across Shopee, Lazada, and Facebook Marketplace. Led and managed all HR functions, including recruitment, onboarding, employee relations, and addressing employee concerns. Administered payroll processing and government-mandated benefits such as SSS, PhilHealth, and Pag-IBIG. Coordinated and supervised staff activities across purchasing, logistics, warehouse operations, customer service, marketing, and business development. Handled executive administrative support for the CEO, including calendar management, reporting, and ensuring effective communication between the CEO, staff, and partners. Managed daily delivery schedules and ensured timely execution Tracked time in/out for staff and field personnel. Handled sales and customer inquiries via calls. Managed emails for product promotions and updates. Communicated with medical doctors for updates and sales incentives. Processed daily delivery invoices. Delivered medicines to nearby clients during the pandemic. Assisted the managing director with administrative tasks. Processed payroll and ensured timely distribution. Managed cash and online transactions for daily sales. Prepared cash and checks for bank deposits. Calculated and prepared allowances and incentives for sales reps. Issued checks for vendor and supplier payments. Provided clerical support, including document preparation, filing, and record keeping. Assisted with reception duties and managed daily correspondence and reports. Handled phone calls and directed inquiries to the appropriate departments. Managed encoding tasks and collaborated with other departments and branches. Prepared purchase orders for deliveries and product orders. Managed client engagements, presentations, and negotiations. Processed sales documentation and ensured after-sales follow-up. Conducted cold calls to generate leads and business. Assisted customers in selecting vehicles based on their needs and preferences. Handled showroom and mall event duties to promote products. Built and maintained a sales pipeline through fieldwork and lead follow-ups. Coordinated with finance and operations for vehicle delivery and paperwork. Exceeded monthly sales targets through proactive engagement. Salesman NOR Distribution – Quezon City April 2018 – Dec 2018 Booked sales and ensured next-day delivery for stores. Managed territories and met monthly sales quotas. Conducted monthly inventory checks on truck stock. Created invoices for customer orders. Software/Tools Used: Microsoft Office (Excel, Word) Business Development Officer Pag-asa Philippines Lending Company Inc. (PPLCI) Mar 2016 – Jan 2018 Processed loans and oriented borrowers on benefits and responsibilities. Collected weekly payments and past-due accounts in the field. Deposited daily collections and managed office transactions. Used AMS for tallying and closing transactions. Opened new groups and onboarded borrowers for expansion. S o f t w a r e / To o l s U s e d : Microsoft Office (Excel, Word), CRM Software, AMS S E C R E TA R Y Goldbizz Enterprise—Quezon City May 2015 – Dec 2016 ·Software/Tools Used: Microsoft Office (Word, Excel), Google Drive, QuickBooks ACCOUNTING CLERK GICA Grinding Wheel Corporation—Novaliches Jan 2015 – Feb 2015 Software/Tools Used: Microsoft Office (Excel, Word), QuickBooks S E C R E TA RY ARKG Plumbing and Construction—Manila Dec 2013 – Sept 2015 Software/Tools Used: Microsoft Office (Word, Excel), Google Drive, Trello Provided secretarial support, including scheduling meetings, and preparing documents. Coordinated communication and handled customer inquiries. Assisted in franchise documentation for food carts and kiosks. Maintained filing systems and managed office supplies. Provided administrative assistance to sales agents and supported their sales activities. Checked payments via checks and verified timein/time-out records. Issued salaries and assisted with payroll processing. Performed bookkeeping tasks and prepared reports. Assisted in filing accounting records and documentation. Managed project schedules, documentation, and supplier coordination for hardware and materials. Supported project managers and handled administrative tasks. Managed office administration and communication. Assisted in preparing reports and project updates. Purchaser/Encoder Kaen's General Merchandise —Quezon City Dec 2004 – Dec 2008 Software/Tools Used: Handled procurement and supplier negotiations. Managed stock inventory, storekeeping, and daily encoding of sales and purchases. · Microsoft Office (Excel, Word), Inventory Management Software Office Staff Coma’s General Merchandise— Ilocos Norte Jan 2003 – Oct 2003 Assisted in general office duties such as data entry, filing, and inventory tracking. · Microsoft Office (Excel, Word), Inventory Management Software ·Google Digital Marketing & E-Commerce Certificate Coursera (July–Dec 2024) ·TEFL Certificate (120 Hours) Te a c h e r R e c o r d ( N o v 2 0 2 4 ) ·AI-Driven Innovation: Prototyping with Generative Models Xaltius Academy (Jan 2024) ·Beginner Chinese 1A (30 Hours) New Era University—China Studies Center (June 2024) ·EF SET English Certificate (C1 – Advanced, 62/100) (Jan 2025) PROFESSIONAL C E R T I F I C AT I O N S Gilby Oribello Social Security System (East Avenue Philippines) – Vice President (Deputy Chief Actuary- o r i b e l l o g g @ s s s . g o v. p h CHARACTER REFERENCE 📞 📧 Roldan M. Suan D e n l a Tr i l i n g u a l S c h o o l I n t e r n a t i o n a l ( T h a i l a n d - m r. r o l d a n s u a n @ g m a i l . c o m 📞 📧 Panadda Jaipia Administrator (FB) Real Dee Shop (Thailand-- 📞 📧