Jenny Reyes

___________JENNIFER D. ROXAS-REYES__________-Skype ID: jenny.reyes212 ______________________________________________________________________ Profile Confident, articulate and has professional speaking and written abilities (and experience). Ability to handle challenges, with proven history of increased productivity. Ability to grasp new ideas and integrate them into desired results. Ability to collect and manage information efficiently and accurately. ______________________________________________________________________ Experience Property Management Virtual Assistant April 2016-Jan 2017 Real Property Management Houston Responsible for handling call inquiries about rental properties handled by the company. Created invoices in QuickBooks received from vendors. Draft listings for vacant rental properties for online promotion and advertisement. Freelance Data Entry Specialist April 2015-April 2016 Prepared documents for data entry. Verified, updated and corrected source documents. Entered data into designated database. Routed data to appropriate staff. Customer Service Associate Aug 19, 2011-May 2015 Convergys Philippine Services Incorporated, Baguio City Responsible for representing clients to the customers by handling calls promptly. Provide quality service and accurate information to the customers. Staff Assistant Oct 2005-Dec 2008 Professional Regulation Commission, Baguio City Processed applications for the various licensure examinations. Filed record cards of examination applicants. Issued notice of admissions to qualified examinees. Supervised the conduct of various licensure examinations. Assisted in the registration of newly passed board passers. Handled client inquiries. Treasurer Feb 2007-Feb 2008 Customer Service Center Multipurpose Cooperative, Baguio City Assigned in overseeing the management and reporting of the cooperative’s finances. Kept the board of directors regularly informed of financial trends, concerns and assessments of fiscal health in a timely manner. Technical Support Representative July 2004-Oct 2004 ClientLogic Philippines, Baguio City Provided professional technical assistance for problems and issues encountered by clients. Used effective communication skills and appropriate support tools to resolve requests in a timely fashion. Marketing Staff Nov 2002-Dec 2003 Trinity Communications Center Conducted month end inventories. Assisted clients in their consumer needs. Collected fees from clients. Handled client inquiries. Cashier Sept 2000-Jan 2001 Summer Capital Shell Station Responsible in the collection of fees from clients. Received and processed purchase orders. Prepared cashier’s sales shift reports. Library Assistant Apr 1995-May 2000 Saint Louis University Libraries Issued and received borrowed books. Conducted inventory of books. Assisted in the orientation of newly hired library assistants. ______________________________________________________________________ Skills English (Fluent) and Filipino (Fluent) MS Office (Proficient) ______________________________________________________________________ Education Master in Public Administration (33 units- University of Baguio, Baguio City Bachelor of Arts in Political Science Saint Louis University, Baguio City 2000 Certificates/ Eligibility Licensure Examination for Teachers Board Passer 2008 Civil Service Commission Career Service Professional 2000