Jenny Rellon Onlagada

Businesses truly valued their customers because they are the most important visitor on their premises. Because of that businesses need Customer Service Specialists to increase customer loyalty and generate a positive word- of- mouth about their business. If you think you need my support please feel free to contact me. 

These are the skills I could offer:

❇Responding to customer queries in a timely and accurate way, via phone, email, or chat

❇ Empathy

❇Patience

❇Stress management

❇ Clear communication skills

❇ Clear and Persuasive writing skills

❇ Taking Responsibility

❇Adaptability

❇Self-control

❇Ability to use positive language

❇ File management

❇Chat /Email management

❇Google Docs/Sheets

❇Lead Generation and Top Data Mining

❇ Product Research

❇Social Media Management

Apps & Websites used:

❇Gsuite (Google Sheets, Google Docs)

❇E-Commerce: Amazon, Shopify

❇Time Tracking: Toggl/Top Tracker

❇Communication: Skype, Slack/Clickup

❇ Online Sharing: Dropbox, Google Drive

❇Graphics: Canva