Jenny Redona

Jenny V. Redoña Amazon Virtual Assistant B12 L13 Carnegie Street Golden Meadows Ph. II Biñan Laguna,-- Skills Hard-working and self-motivated virtual assistant with 4 years experience in Amazon Back-end Product Research, Product Listing, Inventory Management, Order Fulfillment, SEO Keywords Optimization, A+ Content Creation, and Customer Services. Able to focus on work without the need for supervision and trainable for new tasks to handle. Experience August 2016 – January 2020 Matts Global PTY LTD​ - Inventory Specialist, Product Researcher, and Lister ● General Administrative Assistant (Amazon Drop Shipping) Product Research (Arbitrage) of High-Quality Items for U.S. Dropshipping Amazon Ensure that stock’s availability (in stock/out of stock), as well as price changes, is accurately updated in the Dropshipping Inventory Master List. ● Update quantity and price at Amazon Seller Central US Sites. ● Update item’s price and mark up at Amazon Seller Central. ● Analyze / Review item prices at Amazon and update to competitive marked up price. ● Product Research and Listing in Amazon and eBay ● Product Listing: Item Title Enhancement & Keywords Optimization. August 2017 – February 2019 Katreen Store PTY LTD​ - Inventory Specialist | Product Researcher, and Lister ● General Administrative Assistant (Amazon Drop Shipping) Product Research (Arbitrage) of High-Quality Items for U.S. Dropshipping Amazon Ensure that stock’s availability (in stock/out of stock), as well as price changes, is accurately updated in the Dropshipping Inventory Master List. ● Update quantity and price at Amazon Seller Central US Sites. 2 ● Update item’s price and mark up at Amazon Seller Central. ● Analyze / Review item prices at Amazon and update to competitive marked up price. ● Product Research and Listing in Amazon and eBay ● Product Listing: Item Title Enhancement & Keywords Optimization. June 2019- August 2019 Binay97 Store​ - Order Fulfillment | Inventory Specialist | Product Researcher and Lister ● Amazon UK Dropshipping General Administrative. ● Update quantity and price at Amazon Seller Central UK Sites. ● Update item’s price and mark up at Informed.co & Amazon Seller Central. ● Analyze / Review item prices at Amazon and update to competitive marked up price. ● Product Research and Listing in Amazon UK with Listing Criteria ● Order Fulfillment in Amazon UK. Ordering, Sending Tracking, and Confirm Shipment. ● Customer Service Amazon UK. Sending OOS emails, Answer Buyer Messages, Calling suppliers for Order Cancellation and Order Inquiries, And Cancelling orders in Amazon UK. January 2020 - March 2020 Silk Flower Depot​ - Product Description | Administrative Assistant ● Create product Description. ● Product Listing in Cin7 Software for Woo-commerce. ● Updating Inventory using excel. ● Uploading Images. May 2020 - May 2020 Vallusa LLC​ - SOP Creation | FBA Virtual Assistant ● Creating SOP for Amazon. ● Creating a Coupon or Deals for her Amazon Products. ● Checking Daily Conversion Rate. ● Creating a Buyer Messages Template. ● Requesting Feedbacks. ● Open Case in Seller Central for Lost Inventory and Refunds. On-Call Jobs Bold Design​ - SEO Copywriting for Amazon FBA VA 3 ● SEO Copywriting ● Keywords Research ● Competitor Analysis Amazon FBA Backend Related Job ● Amazon FBA SEO Keywords Optimization ● Customer Service: Sending OOS Emails, Confirm tracking and Confirm Shipment ● A+ Content Creation ● SEO Copywriting ● Keywords Research ● Competitor Analysis ● Product Listing: Item Title Enhancement & Keywords Optimization ● Creating Coupon ● Send Cases in Seller Support Shopify Listing ​- Angel Art Collection ● Gathering Data. ● Product Listing in Shopify Store. ● Editing Picture. ● Input Collections and tags. ● Import Files to PDF file. Education Bestlink College of the Philippines, Philippines​ - ​Hotel Restaurant and Services Relevant Coursework: Food and Beverages, Bartending, Bread and Pastry, House Keeping, Tourism, and ​Front Desk Office. Key Skills ● Microsoft Office & Google Drive Apps ● Amazon FBA SEO Keywords Optimization ● Customer Service: Sending Invoices in Different Marketplace 4 ● Customer Service: Monitoring Product Reviews ● Customer Service: Sending OOS Emails, Confirm tracking and Confirm Shipment ● Product Research ● Product Listing: Item Title Enhancement & Keywords Optimization ● Order Fulfillment (Order Processing) in Amazon ● A+ Content Creation ● Inventory Management ● Create Coupons ● Knowledge in Amazon PPC Software ● Tactical Arbitrage ● Ecom ● Webscrapperapp ● Helium 10 ● Feedback Wiz ● Keepa ● Zic Analytic ● Informed.co ● SKUGrid ● Sourcemogul ● Jungle Scout