JENNY MORAUDA
Senior Account Specialist/SME
_______________________________
SKILLS
Computer Applications – Open Office, Google suite, Word, PowerPoint, Excel, adobe Photo shop, Accurint,Zoom,Jing etc.
Cell phone, Computer Troubleshooting and Networking
WORK EXPERIENCE
ACADSOC
Online English Teacher/ES
Dec 10,2019- June 10, 2020- Full Time
Teaching Junior Free Talk, Intermediate and Professional
QUALITY RIDGE
E-commerce Virtual Assistant – Part Time
Aug 2018-May 2020
Product research, listing, posting, fulfillment of orders, Adding product to software, Data Entry and managing return/refunds)
AVAS FLOWERS CORP
Inside Sales Associate
Nov 2019-May 2020
Assisting customer in placing order over the website and customer service support
OMC
Virtual Assistant
August 1-Oct 31, 2019
Appointment setter
ALL HOMES (Real Estate)
Virtual Assistant
April 1- July 31, 2019
Cold Callers/Appointment Setter
ORGANIC GARDEN
Virtual Assistant
March 1- March 31, 2019
Amazon, Ebay, Shopify, Oberlo, Product Research and Listing, Data entry and Marketing Management.
GENPACT LLC
Senior Account Specialist/Subject Matter Expert
March 3,2016- April 12, 2019
Collections of costumer payment past due
Sales and Customer Services
Research of costumer whereabouts (locations, phone numbers and relatives etc.)
Answering all the queries of my team mates
Supervisor Call
ADVANCED SEMICONDUCTOR ENG’G (K5-PLANT 5 FRONTLINE)
PROGRAMMER
Sept.2008-June 2015
Responsible to check, run and upload the program similar to working instruction.
INTEGRATED MICROELECTRONICS INC. (TOSHIBA HD-DVD DEPT.)
GROUP LEADER IN REPAIR LINE/TRAINER OF PICK-UP HEAD ASSY May 2007-July 2008
Responsible to manage and assist operators and trained them in Pick-up Head Assy.
INTEGRATED MICROELECTRONICS INC. (EPSON DIVISION)
PRODUCTION OPERATOR (FINAL FUNCTION INSPECTION)
March 2006 – May 2007
Responsible in checking the final function and appearance of the LCD.
EPSON PRECISION PHILS. INC.
SPUTTERING OAI/INSPECTION
Sept.2005-February 2006
Responsible in checking the frequency and appearance of the crystal whether it is Good or NG.
Responsible in calculating value, getting and putting frequency on a crystal.
DGFIX CELLPHONE, COMPUTER SALES AND REPAIR
TEAM LEADER/STORE INCHARGE
March 2002-March 2004
Responsible for the coordination and assisting all my personnel which regards to sales, inventory and repair.
Responsible in doing the repair in the absence of my technicians.
EDUCATIONAL BACKGROUND
Computer Engineering/ Computer Technician - Mabini College