Jenny Lyn Lucas

Jenny Lyn N. Lucas Address: DA-7 Compound, now Office of the Ombudsman M. Velez St., Brgy. Guadalupe, Cebu City Philippines 6000 --jnynadela November 7, 1983 Filipino Mobile No. Email: Skype: Birth date: Nationality: Objective: To secure a position with strong, forward thinking, progressive company where I can be a member of a team and utilize my knowledge and skills to the fullest. Employment History: Freelance/Virtual Assistant UPWORK June 25, 2017 to Present ● ● ● ● ● ● ● Manage dropshipping and set up product listings in website using SHOPIFY/DROPIFIED, ensured products were properly connected and linked with its suppliers in Aliexpress Fulfill orders that matched customer's request, and manually process orders from Shopify with Suppliers (Aliexpress) Verify shipment and tracked if the orders were delivered Cater customer queries via email regarding delivery update and disputes on status of items received Editing/resizing pictures & upload it in Shopify Updates list of Suppliers from products on Shopify using Google sheet Sourcing products on Aliexpress from Suppliers of who sells the cheapest price Accounting Virtual Assistant – Graveyard Shift CAPITAL RESTORATION, LLC Remote – Georgia, USA September 22, 2016 to June 23, 2017 ● ● ● ● ● ● ● ● ● Assists in daily bookkeeping Enter credit card charges in QuickBooks and reconcile statements Process Payroll for contractors Lias contractors for their timesheets to be sent on time and key it in Payroll tracker Prepares invoices (sales), bills per job costing (purchases) in QuickBooks. Updates customer accounts for amendments. Caters Home Depot phone sales calls and note on items bought by contractors for billing, provide credit card details for payment. Updates work orders in Appfolio and note open jobs for payment. Supports admin tasks from other department when in need, property management coordination & updates Virtual/Executive Assistant (E-Commerce) – Homebased DEALEAZ INC. Remote – Ontario, Canada February 26, 2016 to September 20, 2016 ● ● ● ● ● ● ● ● Set up and ensure products were properly connected and linked with its suppliers in Aliexpress (that got cheapest offer possible) Fulfill orders that matched customer's request, and manually process orders from Shopify with Suppliers (Aliexpress) Verify shipment and tracked if the orders were delivered Update customers with status of delivery Cater disputes from suppliers when issues arise Editing/resizing pictures & upload it in Shopify Updates list of Suppliers from products on Shopify using Google sheet Sourcing products on Aliexpress from Suppliers of who sells the cheapest price Bookkeeper/Virtual Assistant – Homebased SUNNYSIDE ACCOUNTANTS Remote – Australia June 1, 2016 to August 15, 2016 • • • • • • • • • • Assists in daily bookkeeping for each assigned Australian Accounts using Xero Bank reconciliations on a weekly, monthly and quarterly basis for a portfolio of clients. Process payroll on a weekly, fortnightly and monthly basis for a portfolio basis Prepares invoices (sales), bills (purchases) & make sure that P&L reports are accurate. Prepare Superannuation payment advice/report Prepare monthly and quarterly management reports/Financial Statements Process BAS, PAYG, GST reports Prepare monthly IAS returns Updates customer accounts for amendments. Assist with Ad Hoc tasks as required Accounts Receivable Specialist/Account Executive – Graveyard Shift LEXMARK RESEARCH & DEVELOPMENT CORP LP 1 Samar Loop Cor. Panay Rd, Cebu Business Park, Cebu City January 16, 2014 to June 16, 2016 ● ● ● ● ● ● Prepares the monthly Statement of Accounts and sends Aging Statement/invoice copies and other documents needed by customers to process payment, and communicates to Accounting the payment remittance details through email or phone in order for Accounting to apply payments accordingly; Ensures that Lexmark denials on deductions are communicated and/or uploaded timely to the customer and payments are received accordingly and that any payment or payback delays are escalated accordingly through the established escalation process within the Sales Team Track and investigate deductions (charge backs) from customer payments, verified with other department managers and made sure we were being charged correctly for the chargeback, respond back on a timely basis to merchant services disputes regarding chargebacks for web sales with supporting documents such as proof of delivery and copies of invoices to ensure there are no inaccurate deductions taken out from merchants. Process Credit Memos for any adjustment such as shortage, price discrepancy, discount, allowances, freight waiver, uncollectible write-off, merchandise exchange transactions, returns, damage items credit, duplicate invoices, missing shipment. Ensure and maintain returns (RA) being processed in warehouse and make sure the chargeback amount does not exceed the total authorized amount, and that NonCompliance charges are written-off at the last day of the month; Coordinates with Order Management Team on invoicing issues in order to have ● ● ● ● ● ● ● ● ● these rectified/resolved; also with Sales and Marketing Teams relating to customer’s claims for rebates, price discounts, special bid pricing that were taken via deduction from customers account, and on escalated payment issues and billing inaccuracies attributed to initial information provided by Sales team Manually transfer marketing deductions appearing on the account to the appropriate marketing processor; Coordinates with the Returns Management Team relating to returns deduction issues taken by customers on their payment; To make sure that delinquent items are cleared on a timely manner especially those that are over 180 days where the target is zero (0) lines over 180 days. Responsible to run Daily Credit Pend Reports to ensure that payment information or current account status is provided to Credit Management team in order to release order off credit hold; Researches any unapplied cash on the account and applies it accordingly; Updates actions taken via comments on the company’s Enterprise Resource Planning (ERP) system for all invoices appearing on the customer’s account; Uploads supporting documents and creates billing adjustments to the Real Time Billing Adjustments (RTBA) Tool and ensures that these are approved accordingly in the system Uploads supporting documents and creates transactions to the AR Transaction Worksheet (ARTW)Tool for validation and approval prior to any Write-Off/Absorption transactions; Provide updates, documentation and reports to Corporate Credit as requested Accounts Receivable Officer/Customer Service Representative – Graveyard Shift FC ORGANIZATIONAL PRODUCTS LLC Cebu Business Park, Cebu City March 24, 2009 to December 31, 2013 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Process charges, refunds and payments disputes on accounts Communicates with clients regarding outstanding accounts via phone (Inbound/Outbound calls) or email Contact banks for credit card dispute Prepare customer statements and invoices as required Prints invoices and send to customers Research and resolve misapplied payments Investigate unpaid bills and short paid bills of lading prior to collections Review and update all clients to insure proper address and phone contacts Replies email from customers for collection update Responsible for payment processing Prepares monthly reports for Receivable Aging update Continuous delivery of excellent customer service Process orders from web-based & fax Move orders & reprocess it using the appropriate account to claim discounts Process rebills for invoices that should have been tax exempted Monitors 3rd party billing for Ebay/Amazon orders & perform tracking Process & scan invoices Accounting Officer KAINOSHEALTH MEDICAL CLINICS INC 10 F Metrobank Bldg, Osmeña Blvd. Cebu City July 1, 2008 to December 31, 2008 ● ● ● ● ● Handles Petty Cash Fund, and records vouchers Prepares monthly reports for Accounts Receivable & Expenses Process SOA’s for collection Prepares checks for Payables Responsible for purchasing of clinic maintenance and inventory ● ● ● ● ● Prepares payroll for Doctors, clinic staffs & nurses for all branches Acts as a custodian for petty cash fund and voucher monitoring Prepares quarterly reports for SSS, HDMF, PHCI, Withholding Tax reports Preparing bank deposits Analysis of financial accounts Accounting Clerk THE ONLY DEWFOAM CORPORATION A.S. Fortuna St, Banilad January 5, 2005 to May 15, 2006 ● ● ● ● ● Responsible for the preparation and encoding of periodic internal financial reports. Monitors the branch transactions such as daily Sales, Accounts Receivable & Accounts Receivable Completion Payment (Reconciliation). Recording of Expenses per branch for Head Office. Performs Inventory audit for each branch and under consignment. Facilitate in the receiving and transferring of stocks and ensures that an accurate complete Inventory report for all stocks and assets in all branches is made. Educational Attainment: Bachelor of Science in Accountancy Cebu Institute of Technology – University N. Bacalso St., Cebu City Year Graduated: March 2008 Bachelor of Science in Management Accounting University of San Carlos P. del Rosario St. Cebu City Year Graduated: March 2005 Secondary University of San Carlos – Girls High School J. Alcantara St., Cebu City Year Graduated: March 2000 Primary Capitol Center S.D A. Elementary School Capitol Site, Cebu City Year Graduated: March 1996 Area of Expertise: ● ● ● ● ● Software applications: Zoho Books, XERO, SAP ECC 6.0, Oracle E Business Suite, Peachtree Accounting System, QuickBooks, Lotus Notes Proficient in the use of Google Drive, Google Sheets, Google Docs, MS Office (Microsoft Word, Excel – VlookUp, Pivot, Power Point), Shopify (now Dropified), AliExpress Bookkeeping, Accounts Receivable, Accounts Payable, Payroll, Cost Accounting, Manufacturing, Compensation & Benefit, Financial Reports Basic to Intermediate experience in the use of CorelDraw11, Adobe Photoshop CS6 Typing speed of 65 wpm Personal Skills: ● ● ● ● ● ● ● ● Excellent English Communications Skills (Verbal & Written) Excellent Computer Skills High level of maturity and sense of responsibility Customer service oriented, excellent overall Administrative Skills Great at E-mail, Chat and Phone Etiquette Skills Sound time management skills Highly resourceful, objective and reliable A team player who adopts multi-tasking Personal Data: Age: Sex: Height: Weight: Date of Birth: Place of Birth: Religion: Civil Status: Spouse’s Name: Position: Health: 34 Female 5’3” 52 kg November 7, 1983 Cebu City Roman Catholic Married George Kyle A. Lucas US Navy - Veteran Very Good References: Ferli Dela Cruz Operations Manager – Skimpl Mobile No- Email:-Ted Paolo Yballe, CPA Accountant – 24/7 Customer Philippines, Inc. Mobile No- Email:-Vincent Sedillo Creative and Marketing Manager – Franklin Planner Organizational Products, Inc Mobile No- Email:-