Organized and detail-oriented Customer Service Representative with over 8 years of experience delivering exceptional customer care, troubleshooting solutions and administrative support in dynamic, fast-paced environments. Proficient in handling customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction across various service channels. Adept at problem-solving and maintaining a positive customer experience. Highly skilled in data analysis and quality assurance to optimize customer interactions. Proven ability to manage multiple tasks, communicate effectively with clients and stakeholders, and deliver exceptional support remotely.