Jenny Ann M. Garcia

Objective Working with integrity to deliver the utmost results at an early given time. Live with the phrase: “Practice makes permanent.” Experience/s july 8, 2016 – November 8, 2016 Homebased - BossUltra Service Coordinator March 2016 – july, 2016 Inter Stellar BPO Solutions TEAM LEAD Creates semimonthly payroll for crew members Payroll support Some administrative work- applicant pooling/initial interview, filing of requirements, filing of expenditure receipt, end of day/week reports Search for prospected campaigns Take escalated calls FEBRUARY 2015 – DECEMBER 2015 Home Business Owner Buy and sell online and displayed at home piso arcade (PlayStation games) Online English written materials JANUARY 2014 – FEBRUARY 2015 Picar Development Inc. Property Investment Consultant Create marketing lists for prospected buyers Help organize and manage open house events Distribute flyers to passersby Create log sheet for buyers and the like DECEMBER 2011 – DECEMBER 2013 24/7 Customer Inc. Customer Service Specialist Receive inbound calls from Optus (Telco) Australia subscribers Answer bill and account related concerns NOVEMBER 2009 – NOVEMBER 2011 Convergys Philippines Customer Service Specialist Receive online calls from AT&T North American subscribers and new clients Answer bill and account related concerns Receive and create payment arrangement for account balance JUNE 2007 – SEPTEMBER 2009 KGB former InfoNXX Customer Service Representative Directory assistance for USA Receive online orders for PizzaHut North America Provide solution to escalated calls from Pizza Hut customers Education June 2001 – January 2003 Ateneo de Zamboanga University, La Purisima St. Zamboanga City Bachelor of Science in Accountancy June 1997 – March 2001 Ateneo de Zamboanga University, La Purisima St. Zamboanga City High School/Secondary Education June 1993 – March 1997 Pilar College, RT Lim Boulevard, Zamboanga City Elementary/ Primary Education References Mrs. Aida Abenoja JG Manpower Services, Cubao Quezon City Head of Human Resources- Mrs. Majin Nicolas Optical Shop, La Purisma St. Zamboanga City-